What does it mean for the hotel front desk to answer the question about the name of the hotel reservation agreement?

Personally, if it feels like a person's name, it is the name of the person who helped make the reservation. If it sounds like a company name, it should be the name of the company that signed the agreement with the hotel. I have worked in the hotel front desk for many years. According to my years of experience, the front desk clerk will not name the representative who signed the agreement. To sum up, the waiter should give the name of the reservation, hoping to answer your questions.