Traditional Culture Encyclopedia - Hotel accommodation - What is the future development trend of the hotel industry?

What is the future development trend of the hotel industry?

According to the development trends of hotels at home and abroad, the future development trend of Chinese hotels can be summarized into ten "changes". That is, networked, themed, family-friendly, humane, fashionable, economical, simplified, refined, green and intelligent.

1. Networking

Hotels pay more attention to the role of the network, and the development of hotels must follow the development of the network. Networking is one of the core elements of hotel operation and management. The hotel's network performance is as follows:

The first is the hotel's ability to attract customers. With the popularity of the Internet, more and more tourists book hotels through the Internet.

The second is hotel management. Networks are divided into local area networks, wide area networks, etc. The hotel's internal network can help hotel managers fully understand the hotel's operations and management.

The hotel's daily income and daily expenses can be reflected in the hotel's management network in a timely manner, so that managers can understand the overall situation of the hotel at the first time and make adjustments according to the situation. Ensure that the hotel operates well and interests are protected.

Third, customer database. It not only contains guest history files, but also has rich service materials and information. Information about millions of customers. Not only the guest's preferences, but also the guest's nationality, occupation, age and other related information are included, so that the guest can receive personalized services tailored for him when he is in the hotel.

The comprehensive implementation and promotion of networking is a global initiative for hotels to adapt to the scientific and technological progress of mankind in the new century. Therefore, it is also a top priority that star-rated hotels must consider strategically.

2. Theming

Most of the theme hotels in our country are transformed from star-rated hotels, and successfully operated theme hotels are also listed with stars, which shows that the theme is distinct Hotels are a major trend in the development of star-rated hotels in the future. In the future, smart hotels will definitely take the lead among many hotels.

3. Family friendly

The hotel should give guests a sense of intimacy, so the service language should not set "boundaries" and "forbidden zones". Any language that does not violate the principles of civility, All should allow employees to express themselves freely.

4. Humanization

The hotel fully considers customer needs and provides the most humane services.

5. Fashion

In a well-off society, life is becoming fashionable, and hotels are also following suit. According to the economic development level and customer source of the hotel area, it is either highly fashionable or highly fashionable. Accented with style. Fashion, in a word, means incorporating elements of modern art into hotel design. Generally speaking, the avant-garde concept of design is highlighted from several aspects such as color, lines, materials, light, decorations, etc.

Fashionable hotels are very popular among young people, and the fashionability of hotels caters to human aesthetic concepts.

6. Economy

Economy does not mean that star hotels should be like budget hotels, but a business philosophy, an adaptation to the ever-increasing Due to the competitive situation, hotels should start from various aspects such as human resources and resources to reduce hotel operating costs.

7. Simplicity

Simplification means erasing the bells and whistles on the hotel hardware, and deleting the red tape and redundancy on the software, so that the hotel can return to its elegant style. Elegant temperament. This is just like people, the small rich love to show off, but the big rich are not ostentatious. Simplicity, ease, privacy, and affordability are what most middle-class people pursue in terms of life style. The simplicity of the hotel can make guests feel more comfortable when staying in the hotel.

8. Refinement

The formation of any famous brand is the result of an enterprise's refined management and striving for excellence in every detail. No matter what work you do, you must pay attention to small things, pay attention to details, do small things carefully and thoroughly, and achieve "the finer things can be seen in the finer things". Details determine success or failure, and hotels are no exception.

9. Greening

Greening is an inevitable trend in the development of hotels today, especially now that the environmental crisis is becoming more and more serious. Human beings are facing numerous ecological problems, energy problems, and population problems. A series of issues such as these affect the current quality of life and the long-term and sustainable development of mankind. The greening of hotels is even more important. Moreover, hotels, as an enterprise, have a moral mission.

Greening includes the greening of hotel operations, greening of hotel management, greening of hotel guest consumption, greening of hotel projects, etc. Specifically, the hotel must do its best to minimize material and energy consumption and environmental pollution. Start with every little detail.

10. Intelligentization

The development of hotels will gradually move toward intelligence. Currently, many smart hotels have appeared on the market. One-stop smart hotels led by Xizhu Technology Service providers are committed to transforming traditional hotels to make them more intelligent and bring a new stay experience to users.