Tujia guests have checked in. Why is it displayed to be checked in?

there may be two reasons why Tujia guests have checked in but the order status still shows "pending check-in":

1. The system failed to update the order status in time, or there was a technical failure.

2. For the problem of system setting, the system has the check-in setting of time slots. If you check in early, the order status may not be updated.

you can try refreshing the page or contact Tujia customer service to confirm the latest status of the order. If there are other problems, it is recommended to contact Tujia customer service in time to solve them.