Can I be compensated if the air conditioner in the hotel breaks down?

If the air conditioner breaks down while staying in a hotel, it is usually the hotel's responsibility. The air conditioner is not a wearing part in the room, nor is it a consumable. It is part of the customer's consumption and one of the hotel services. If the air conditioner breaks down, the person concerned can request to change rooms.

Consumer rights include nine rights, the main ones being: the right to safety and security. ; The right to know the truth. ; The right to choose independently. ; The right to fair dealing. ; The right to claim compensation in accordance with the law; the right to seek advice and information; the right to associate in accordance with the law; the right to safeguard dignity; the right to supervise and criticize.

The Consumer Rights Protection Law stipulates that if the goods or services provided by the operator meet the quality, consumers have the right to require the operator to perform replacement, repair, etc. obligations. If it is true that there is fraud on the part of the operator, consumers may require the operator to compensate three times the purchase price of the goods. If the price is less than 500 yuan, the calculation shall be 500 yuan.

I hope the above content will be helpful to you. If you still have any questions, please consult a professional lawyer.

Legal basis:

Article 34 of the "Consumer Rights and Interests Protection Law"

If consumers and operators have disputes over consumer rights and interests, they may Solve the problem through the following ways:

(1) Negotiate and reconcile with the operator.

(2) Request mediation from a consumer association or other legally established mediation organization.

(3) Complain to the relevant administrative department.

(4) Submit to an arbitration institution for arbitration based on the arbitration agreement reached with the operator.

(5) File a lawsuit with the People’s Court.