Which government department are hotels most afraid of investigating?

Administrative Bureau for Industry and Commerce, Public Security Bureau, Fire Brigade, and Brigade.

If you have any questions about paying taxes, please contact the tax bureau. If you have any questions about service or food hygiene, please contact the health and epidemic prevention department. If you have any questions about labor and employment, please contact the labor department. If you have any questions about prices, please contact the pricing department. It will also involve relevant agencies such as the Work Safety Supervision Bureau.

It is useful to complain about hotel services at 12315. 12315 is mainly managed by the Industrial and Commercial Bureau. If there is a dispute between the hotel and the customer, you can call to mediate or complain.

A complaint to the Industrial and Commercial Bureau must meet the following conditions:

1. When the rights and interests are infringed and the respondent is under the jurisdiction of the industrial and commercial administrative department.

2. When legitimate rights and interests are infringed upon during consumption.

3. When you discover counterfeit and shoddy goods and those who manufacture and sell fake and shoddy goods, please call the 12315 complaint hotline and we will help mediate the dispute. If economic violations are discovered, they will be investigated and punished in accordance with the law.

Take the Industrial and Commercial Bureau’s complaint process for merchants as an example. Sellers can be required to provide seller information. Otherwise, they can complain or sue Taobao. According to the measures for handling consumer complaints by the industrial and commercial administration departments, the process for accepting complaints by the industrial and commercial departments is as follows:

1. Consumers submit complaints through letters, faxes, emails or by going to the industrial and commercial departments. Complain to the industrial and commercial administration department, stating the complaint matters and reasons.

2. The industrial and commercial department accepts complaints. If the consumer complaints meet the requirements, the staff of the industrial and commercial administrative department will accept the complaint and record the relevant information within seven working days.

3. If the consumer parties agree to mediate within sixty days, the industrial and commercial administration department will organize the mediation and inform the parties of the time, location, mediator, etc. of the mediation. After the parties reach mediation, the industrial and commercial administration department will The management department prepares and files a mediation letter.

Legal basis:

"Consumer Rights and Interests Protection Law of the People's Republic of China"

Article 7·Consumers purchase, use goods and You have the right to have your personal and property safety not harmed when receiving services. ·Consumers have the right to demand that the goods and services provided by operators meet the requirements for protecting personal and property safety.

Article 8: Consumers have the right to know the true status of the goods they purchase and use or the services they receive. ·Consumers have the right to require operators to provide the price, origin, producer, use, performance, specifications, grade, main ingredients, production date, expiry date, inspection certificate, and instructions for use of the goods based on the different conditions of the goods or services. , after-sales service, or service content, specifications, fees and other related information.