Traditional Culture Encyclopedia - Hotel accommodation - What are the complaints of hotel guests?
What are the complaints of hotel guests?
1. catering product complaints: the name is not true, the temperature is not enough, the weight is not enough, the color and flavor are different, the freshness is questioned, and various foreign objects are not in line with the price. . .
2. Service complaints: timeliness, difference, misunderstanding, standard questioning, and deliberately looking for trouble. . .
3. Complaints about equipment and facilities: caused by decoration quality, untimely equipment maintenance, rationality of equipment and external reasons. . .
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