Traditional Culture Encyclopedia - Hotel accommodation - What are the positions in star-rated hotels? All requirements are met. For example, what are the front desk positions? What are the management positions? The more detailed the positions, the better.
What are the positions in star-rated hotels? All requirements are met. For example, what are the front desk positions? What are the management positions? The more detailed the positions, the better.
Staffing (except department managers and above) does not include club or nightclub staffing
①Guest room: about 23 people (80 occupancy rate)
Click one Calculated from 11 guest rooms on a floor to 10 floors: 1 waiter on the first floor for the day shift, 8 waiters, 1 waiter for the middle shift, 1 waiter for the evening shift, 2 waiters; 1 waiter for the morning shift and 1 waiter for the middle shift 1 person on night shift, 1 person as substitute*** 4 people; 1 person in housekeeping center, 1 person on morning shift, 1 person on mid-shift, 1 person on night shift, 1 person on break*** 4 people; 2 foremen, 1 supervisor; a total of 21 people p>
②Front hall: about 8 people
Calculated based on 110 guest rooms: reception desk: 1 person in the morning shift, 1 person in the middle shift, 1 person in the evening shift, 1 substitute, 1 person ***4 people; 1 assistant manager in the lobby, 1 supervisor; 2 doormen; 8 people in total
③Catering: about 28 people (80 occupancy rate)
According to 12 boxes, 2 16 Calculated in the table hall: 2 shifts, morning shift and regular shift. Assuming that breakfast starts at 6:30 and ends at 9:00, lunch starts at 11:00 and ends at 13:00, and dinner starts at 17:00 and ends at 20:00, it should be 6:00 for the morning shift The normal shift is from 9:00 to 13:00 to 16:00 to 20:00. The morning shift requires 1 foreman, 2 waiters and 3 waiters; 12 private rooms have 7-8 waiters; A lobby has 4 waiters***8; 2 greeters; 1 box manager***2 lobby managers; 3 foremen; 2 drink waiters and 5 food waiters; a total of 33 people p>
③Finance: about 14 people
1 front desk cashier on the day shift, 1 on the middle shift, 1 on the evening shift, 1 substitute, 1-2 lunch cashiers, and 1 cashier supervisor (Temporary shift) ***7 people; 1 financial cashier, 2-3 warehouse staff, 3 purchasing team members; a total of 14 people
④Security: about 15 people, 3 front door posts, and back door posts 3-5 people, 3 in the monitoring room, 3 foremen, 1 supervisor; a total of 15 people
⑤Project: about 8 people, 2 for weak electricity, 6 for strong electricity
⑥ Office: 3 people
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