Traditional Culture Encyclopedia - Hotel accommodation - The order for flying pigs was cancelled by the guests after the night trial, but the hotel has checked in. How?

The order for flying pigs was cancelled by the guests after the night trial, but the hotel has checked in. How?

Does the subject want to ask, "The order for flying pigs was cancelled by the guests after the night trial, but the hotel has checked in?" How does the hotel operate? Contact the hotel staff to solve the problem, complain to the customer service of Flying Pig, and handle it according to the policy of returning the flying pig.

1. Contact the hotel check-in staff to solve the problem: If the hotel has checked in guests, you can contact the hotel front desk or relevant staff to explain the situation first and ask them to cooperate to solve the problem. If the hotel agrees, you can cancel the extra room or reschedule it after adjusting the time.

2. Complain to Flying Pig Customer Service: If you can't negotiate with the hotel normally, you can complain to Flying Pig Customer Service, explain the situation and provide relevant supporting materials. Flying pig customer service will intervene in this matter, communicate with the hotel and find a solution.

3. According to the policy of returning flying pigs: If the above two solutions cannot be realized, it can be handled according to the policy of returning flying pigs. This may mean that you need to bear additional expenses, such as liquidated damages, price difference, booking fees, etc. The specific situation needs to be determined according to the policy of flying pigs.