Traditional Culture Encyclopedia - Hotel accommodation - How to write the problem rectification report?

How to write the problem rectification report?

The problem rectification report should be written from the following aspects, which are divided into four aspects: problems, solutions and next steps.

When writing the rectification report, we should sort out a rectification report according to the problems found and how to arrange the rectification results. ? The report mainly includes four contents:

First, list all the problems.

Second, analyze the causes of problems, and it is best to analyze each cause for each problem. ? Analyze the rectification measures and effects one by one, write down specific rectification measures, and record the real rectification effect.

Third, find out the problems and reasons, suit the remedy to the case, and list what rectification measures have been taken and what kind of effects have been received.

Fourth, formulate the next work plan and scheme, consolidate the rectification results, avoid future problems and point out the direction.

Matters needing attention

1. If a report is made, it is necessary to quantify the reasons, process and results of rectification in detail, and finally put forward opinions or plans to avoid similar incidents. The situation description is simply to report the results of the rectification incident.

2. Objective To take necessary measures for unqualified and potential unqualified reasons, control unqualified corrective and preventive measures, and realize continuous improvement of the company's quality management system.

3. The scope is applicable to the formulation, implementation and verification of unqualified or potential unqualified reasons in the whole process of product formation.

4. For problems involving multiple departments, the office will ask the management representative for instructions, and the management representative will organize relevant departments of the company to hold a special analysis meeting to analyze the causes of the problems and implement the responsible departments. According to the decision of the special meeting, the office fills in the "Corrective and Preventive Measures Handling Sheet", which is approved by the management representative and sent to the responsible department for handling and improvement.