What exams do you need to pass in the training of professional managers in the hotel industry organized by China Hotel Association?

1. Why do you want to participate in the hotel industry professional manager recognition system?

(1) Obtain a valid certificate. The Central Committee's "Decision on Several Issues Concerning the Construction of the Socialist Market Economic System" puts forward that "qualification standards and employment standards for various occupations should be formulated, and a dual-certificate system for academic diplomas and vocational qualifications should be implemented". Chapter 8 of the Vocational Education Law stipulates: "The system of diploma, training certificate and vocational qualification certificate shall be implemented." Obtaining professional manager qualification certificate according to national standards is the main basis and effective certificate for middle and senior managers in the hotel industry to apply for jobs and employ employers.

(2) Improve professional competitiveness. Establish the practice access system for professional managers in the hotel industry, so that professional managers can become senior management talents in the hotel industry recognized by the state, and improve their professional ability and moral level.

(3) Enhance the value of human capital. Cultivate professional professional managers and establish a talent pool of hotel professional managers to meet the needs of hotel chain and internationalization.

2. What is the qualification basis of professional managers in hotel industry?

According to the national standard GB/T 1948 1-2004, the certification was drafted by China Hotel Association, promulgated by the General Administration of Quality Supervision, Inspection and Quarantine and the National Standardization Administration, and officially implemented on August 1 2004. It is the first national standard for the qualification of middle and senior managers in China, and another national standard for China's hotel industry to learn from international hotel management experience after the star standard. The promulgation of this standard marks the official start of socialization, specialization and internationalization of the qualification of professional managers in China.

3. What is the organizational structure of the hotel professional manager qualification system?

Organization chart for accreditation of professional managers in hotel industry

4. What kind of organization is the Professional Managers Committee of China Hotel Association?

The Professional Committee of China Hotel Association (hereinafter referred to as "the Committee") was established with the approval of the Ministry of Civil Affairs, and it is the only professional organization of professional managers in China hotel industry. It mainly conducts business activities under the leadership of China Hotel Association, and is responsible for business training, qualification identification, international cooperation, consulting services and intermediary services for senior management and technical personnel in the accommodation and catering industry nationwide. The secretariat is located in the professional manager's office of China Hotel Association. Anyone who has been trained and recognized by China Hotel Association, obtained the qualification of professional manager in China hotel industry and voluntarily applied for membership can become a member of this association. The highest authority of this Association is the Committee Congress. The plenary meeting of the Committee can only be held when two-thirds of the members' representatives are present, and its resolutions can only take effect when more than half of the members' representatives present at the meeting vote. The Special Committee is a national industry organization composed of professional managers in the accommodation industry and catering industry, which brings together outstanding management talents and well-known experts and professors in the hotel catering industry in China, representing the highest level of the industry.

5. What is the difference between the professional qualifications and professional titles of professional managers in the hotel industry?

Professional qualification refers to the basic requirements of knowledge, technology and ability necessary for a management position in the hotel industry, which reflects that the holders of different grades and positions already have the education, experience, innovation ability, professional ability and leadership ability to meet the needs of the management position at that level, and have reached a certain working life at that level according to the requirements of national standards. Different from academic diplomas and professional titles, academic diplomas mainly reflect students' learning experience and prove the level of cultural theory knowledge. Professional title refers to the definition of professional and technical level. Practice qualification can more directly and accurately reflect the actual working standards and operating norms of a specific occupation, as well as the actual working ability level of the holders engaged in this occupation.

6. What institution recognizes the professional manager qualification certificate of the hotel industry?

The hotel professional manager qualification certificate is recognized according to the national standard, with the national emblem, which is common all over the country. At present, more than 7,000 middle and senior managers of nearly 4,000 hotel enterprises in 3/kloc-0 provinces and cities (including Hong Kong and Macao) have been certified as professional managers according to national standards. The hotel professional manager certification system with unified teaching materials, unified teachers, unified question bank, unified certificate and unified registration has been completed, nine examination and training centers have been set up in six major regions of the country, and the hotel professional manager system has been established.

7. What are the characteristics of the hotel professional manager qualification certificate?

A. The center of the cover is the national emblem of China people, which symbolizes relying on the national standard and is popular all over the country;

B. the content is in Chinese and English, which is in line with international standards;

C. Uniform printing and numbering, and all certificate contents are printed by the machine.

D corresponding to the talent pool, you can query my personal information in the talent pool according to the certificate number and the set personal password.

E. anti-counterfeiting production. Anti-counterfeiting technology is adopted both inside and outside the certificate.

8. What are the professional managers in the hotel industry?

According to the business scope of the Professional Managers Committee of China Hotel Association registered by the Ministry of Civil Affairs, it is responsible for business training, qualification identification, international cooperation, consulting services and intermediary services for senior and middle-level management and technical personnel in the accommodation and catering industry throughout the country. The object of identification is the middle and senior managers of hotels, hotels, restaurants and catering enterprises. Anyone who meets the qualification conditions can apply for professional manager in China hotel industry.

9. How long is the validity period of the hotel professional manager qualification certificate?

According to the national standards for registration, the hotel professional manager qualification certificate is valid for 5 years, and 40 hours of continuing education and training must be completed within the validity period, and the certificate should be stamped with the chapter of continuing education hours. One month before the expiration of the validity period, the professional Committee of China Hotel Association should apply for re-registration and issue a new certificate badge.

10. Is the passing rate of the hotel professional manager qualification examination high?

As a talent with certain management ability, practical ability and leadership ability, professional managers can't be trained in a short time, let alone pass the examination. Therefore, professional managers in the hotel industry can only take the training examination according to the provisions of the registration procedure and meet the requirements of the corresponding level in the national standard after preliminary examination. Training is only a short-term theoretical improvement for applicants. Examination is an evaluation of applicants' learning ability and comprehensive quality, and it is one of the bases for re-examination, as long as more than 95% of professional managers pass the examination.

1 1. What should I do if my education fails to meet the requirements at the time of application?

For applicants who do not meet the academic requirements, there are three solutions: First, they can provide proof of equivalent academic qualifications, or relevant professional titles, or have obtained appraisal recognition at or above the provincial level, and provide a copy with the official seal of the unit. Second, the unit can issue a formal certificate to prove that its working time exceeds 10 years. The third is to participate in the 96 standard class hours training of hotel industry recognized by China Hotel Association and obtain relevant certificates.

12. Can I take the exam directly without training?

The qualification training of hotel professional managers is a part of the audit content. If the applicant does not attend the training for special reasons, he can also consult with the professional manager's office, mail relevant teaching materials, complete the self-study of the prescribed courses, and the unit will issue relevant certificates to take the national unified examination according to the unified arrangement of the professional manager's office.

13. What should I do if I fail the exam?

In accordance with national standards, students will be given a unified examination. Duration of each exam 120 minutes. Scores are based on the percentile system. If you fail the first exam, you can have two make-up exams.

14. Can you decide at will which level of professional manager qualification certification you want to participate in?

No, applicants should carefully read the application conditions of different levels in the national standard "Qualification Conditions for Hotel Professional Managers" before applying, or directly consult the professional manager's office. Applicants who do not meet the requirements will not be recognized. Once the applicants who forged documents or test papers are found, their qualifications will be cancelled and published on the website. Tuition fees paid will not be refunded.

15. What is the value of the certificate?

Those who pass the examination will be awarded the Qualification Certificate of Professional Managers in People's Republic of China (PRC) Hotel Industry and the corresponding gold badges of professional managers. At the same time, as an individual expert member of China Hotel Association, he was selected into the talent pool of professional managers in China hotel industry, and enjoyed such talent services as certificate inquiry, job recommendation and publicity priority, which enriched the talent market of professional managers in hotel industry. Senior professional managers can also participate in the Professional Managers Committee of China Hotel Association registered by the Ministry of Civil Affairs.

Every year, senior professional hotel managers with good personal reputation, high economic benefits, high market recognition and outstanding performance are awarded the title of China Hotel Management Master, representing the highest management level and honor of the hotel industry in China.

16. During the certification process, the applicant wants to unilaterally terminate the certification for his own reasons. Can he apply for a refund?

From the date of submitting the application materials, the professional manager's office will formally inform the applicant of the results of the preliminary examination after the preliminary examination of the materials, and the applicant will pay the relevant textbook fees, examination fees, certificates and badges and other fees in accordance with relevant regulations. After receiving the fee, the professional manager's office will mail the relevant teaching materials and inform the arrangement of taking the training exam. If the applicant unilaterally terminates the application process for his own reasons, it can be terminated before the preliminary examination, but it cannot be terminated after mailing the teaching materials and arranging relevant training examinations. The fees paid will not be refunded, but the professional manager's office will adjust or postpone the arrangement according to the applicant's situation.