Traditional Culture Encyclopedia - Hotel accommodation - A man in Shenyang was stabbed in the foot by a nail under the carpet when staying in a five-star hotel. Should the hotel pay for it?
A man in Shenyang was stabbed in the foot by a nail under the carpet when staying in a five-star hotel. Should the hotel pay for it?
Nail is a very dangerous thing, so you should pay special attention to it at home or in public places. Whether customers walk barefoot or wear shoes, nails, a dangerous thing, should not appear on the ground, especially in public places like hotels. The appearance of nails is unforgivable. Some people say that because the customer didn't wear shoes, he was stabbed in the foot by a nail, so he thinks it is the customer's responsibility, and the hotel should not be responsible. This wouldn't have happened if customers had worn shoes. I think this statement is totally unreasonable and confuses right and wrong.
According to the above statement, it seems that someone has an accident, so shouldn't the person who has an accident go out? Nothing will happen if you don't go out. Another example is that many people go out to play, and the facilities are broken when playing, resulting in casualties. Will someone say that it's your bad luck to mind other people's business, and it won't be like this if you don't go out to play? Come to think of it, are these statements the same as what is happening to us now? Obviously, the hotel left the nails on the ground and didn't clean them up, which caused the guests to hurt their feet. It was because of the hotel's mistake that others were injured. How can you blame the customer for not wearing shoes? This statement makes no sense at all.
Ensuring the hotel's safe and hygienic environment is the most basic principle that hotel staff should do and guarantee. So I think it is entirely the hotel's responsibility that the nail hurts the customer's foot. The hotel should make full compensation and apologize to the customers.
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