Requirements of Gfd for Hotel Attendants

Wear appropriate hotel uniforms in the work area.

The style and size shall not be modified without authorization.

Always keep the hotel uniform clean and tidy.

A smile is part of a uniform.

2. Clothes:

Employees who don't need to wear uniforms must wear conservative and decent professional clothes, reflecting traditional elegance and professional business style. The relevant instructions are as follows:

Wear a suit, trousers, skirt and shirt or professional clothes.

Pants can only be matched with western-style tops, and suit tops must cover the waistline and hip circumference.

Casual dress, evening dress, strapless dress, strapless dress or vest skirt. You can wear short sleeves or 3/4 long sleeves.

Split skirts, leggings or stirrups are not allowed.

You can wear silk scarves with clothes.

3. shoes:

Strictly abide by the specific footwear wearing standards in the work area.

Please bring your own shoes, and the department managers will provide you with relevant instructions. Boots can be worn, but they must be matched with suits and trousers, but western-style boots are not allowed. Boots should be solid colors (black, brown, natural colors), with conservative styles and no decorations.

Sandals, platform shoes, sports shoes, slippers and open-toed or open-heeled shoes are not allowed.

In the designated work area, the heel height of women must be within the specified range to ensure work safety.

Except the kitchen staff, no one is allowed to wear wooden shoes or slippers.

All employees must be familiar with the style and color requirements of their respective departments for shoes.

4. socks:

Wear socks at all times, the style must not be exaggerated, and the color must be dark.

It is necessary to wear certain colors on certain occasions.

Choose socks that are closest to your skin color or match your clothes, and confirm the color standard with the department manager.

5. Service badge:

You can only wear two service badges stipulated by the hotel on the uniform at most. Employees can choose five-star badge, anniversary badge or hotel-level medal (such as AAA medal).

The service badge should be worn directly above the famous brand. If you wear two service badges, please wear them horizontally above the famous brand.

On this basis, if the company requires to wear other badges, please consult the Human Resources Department for details.

6. Personal effects:

Don't carry personal items such as combs, photocopiers and mobile phones or other large items with you. These items must be stored in lockers.

Under any circumstances, ordinary employees are not allowed to carry mobile phones to work; Management employees can only carry mobile phones with the permission of their superiors.

7. Hair:

The hairstyle should be very conservative and neat.

The color must be "natural color", that is, the color that can grow naturally (without emphasizing its own natural color).

Don't have unnatural dyed stripes on your hair.

Don't be heavy, don't be fancy, don't be eye-catching and don't cover your eyes.

Don't use too much hair gel or lotion. (Hair doesn't look wet)

If the hair is longer than the shoulders, be sure to tie it back into a whole and catch it with the hair net issued by the hotel.

Long hair can't touch or stick to the cheeks, and the front bangs must be above the eyebrows, otherwise please use a conservative hairpin similar to the hair color.

No obvious division of head or hairstyle is allowed.

Curly hair, perm and front bangs should not be higher than 7.5 cm above the head. The braid width shall not exceed 1.25cm, and it shall match the head type (except single braid or thin braid).

Headscarf or hair band (width shall not exceed 2.5 cm), small bow, hairpin and ponytail clip.

Ornaments that can be solid colors must be matched with uniforms. You can wear gold, silver or pearl hair clips, but you are not allowed to wear fashionable hair clips, including banana-shaped hair clips.

Because of the need of catering service, waitresses are not allowed to have shoulder-length or longer hair. Kitchen staff must wear hats or hairnets to ensure hygiene.

The above restrictions on hair accessories apply to

8. Nails:

Trimmed neatly and of moderate length. The color of nail polish is conservative and natural, so you must not drop it.

You are not allowed to wear ornaments on your nails.

Employees in the kitchen and catering department are not allowed to keep their nails or apply nail polish.

9. decorations

Ring:

You can only wear two simple rings on each hand at most. A wedding ring and an engagement ring count as one ring.

You are not allowed to wear a ring on your thumb or toe.

Bracelet/anklet:

Only one watch or bracelet can be worn on each wrist. The bracelet must not have braids, and the texture must not be thread, textile or cloth.

You are not allowed to wear anklets or anklets.

Necklace:

Necklaces must not be exposed outside the uniform.

Employees who don't need to wear uniforms can wear necklaces, but not more than three strands.

The style of the necklace must not be exaggerated, there must be no braids, and the texture must not be thread, fabric or cloth.

Badge/brooch:

Employees are not allowed to wear any badge/brooch except the standard brand name and service badge of the hotel.

Earrings:

Earrings are allowed, the diameter of earrings should not exceed 2 cm, the style should be symmetrical, and the appearance of the style should not be exaggerated.

You can wear conservative style ring earrings within 50 cents.

Earrings must be on the earlobe and worn symmetrically.

Hanging earrings and earrings consisting of two or more pieces are not allowed.

Employees with obvious perforations (including tongues) are not allowed to wear any needles, rings or other decorations on duty.

Extended data:

Precautions for hotel waiters:

(1) Putonghua standard, warm and polite, considerate and responsible, subject to management, cooperate with employees in this department, abide by the employee code, and do a good job.

(2) Be familiar with service skills and cleaning standards, and keep all parts of the department clean and tidy, with fresh air and elegant environment.

(3), stick to their posts, are not allowed to hang out and chat in irrelevant areas, be loyal to their duties, ensure the safety of guests, patrol frequently, find problems in time, solve problems, and report to the superior supervisor immediately if they can't solve them.

(4), responsible for checking the operation of the equipment, found the problem in a timely manner to the superior to submit maintenance projects.

(5) Remind the guests to take good care of their belongings, do not arbitrarily reduce the service process stipulated by the department, and make reasonable arrangements according to the requirements of the guests.

(six), fill in the document, clear handwriting, neat handwriting, shall not be omitted.

(7) If any left-over articles are found, they shall be immediately handed over to the minister or supervisor, who will then hand them over to the assistant manager at the reception desk for safekeeping and make records for future reference. If a guest claims it, he must go through the assistant manager in the lobby and ask the guest to describe the characteristics of the item in detail (such as mobile phone, BP machine, etc., please check it by phone), show his valid certificate and log in for the record before returning it. If it is not collected for a long time, it should be handed over to the company for further processing.

(eight), the guest waiting for service time is limited to 60 seconds, shall not exceed the prescribed time, no ice.

(9) When the guests arrive, they should immediately greet them politely and make reasonable arrangements according to the requirements of the guests.