Traditional Culture Encyclopedia - Hotel accommodation - What is the necessary knowledge or accomplishment of hotel concierge?

What is the necessary knowledge or accomplishment of hotel concierge?

Concept: customer first, try our best to meet the requirements of guests.

Knowledge, that would be too comprehensive, simply list a little.

1. Knowledge of road conditions, ranging from the world to the periphery.

2. Hotel knowledge, places to eat

3. Travel routes and related knowledge

Step 4 handle all kinds of chores

5. vehicle knowledge, this is the old job.

6. The process of hotel service, the service of any post can be realized when needed.

7. Booking tickets (plane, train)

8. Express delivery related