What are the specific rules for returning one and losing three?

The specific provisions for returning a store without a room are as follows:

1. After booking the hotel, I was told that there was no room. Where a business operator provides goods or services, causing damage to consumers' property, it shall bear civil liabilities such as repairing, redoing, replacing, returning goods, making up the quantity of goods, returning payment for goods and services or compensating for losses in accordance with the law or the agreement of the parties;

2. If an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by the consumer according to the requirements, and the amount of compensation shall be three times the price of the goods purchased by the consumer or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 40

If the legitimate rights and interests of consumers are damaged when purchasing or using commodities, they may demand compensation from the sellers. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.

Consumers or other victims who suffer personal or property damage due to commodity defects may claim compensation from sellers or producers. If it is the responsibility of the producer, the seller has the right to recover from the producer after compensation. If it is the responsibility of the seller, the producer has the right to recover from the seller after compensation.

When consumers receive services, their legitimate rights and interests are damaged, and they can claim compensation from the service providers. Article 39

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.