Traditional Culture Encyclopedia - Hotel accommodation - How does the hotel maintain good relations with old customers before the end of the year?

How does the hotel maintain good relations with old customers before the end of the year?

As a hotel, the end of the year is approaching the Spring Festival, which is the best time to thank old customers, establish a good relationship between host and guest, and guide old customers to continue spending. The method adopted is as follows:

1. You can hold a customer association to invite customers with high cumulative consumption and customers with great consumption potential to participate.

2. Purchase the following fruits, dried fruits and the like, and make exquisite fruit baskets for old customers.

3. Give some vouchers such as catering, guest room and pedicure.

4. Send desk calendars and exquisite gifts to ordinary customers.