Are the confirmations sent back by travel agencies and hotel marketing departments legally binding?

Does the confirmation sent back by the hotel marketing department when the travel agency and the hotel make a reservation have legal effect? Article 1 1 of the Contract Law stipulates that "the written form of a contract refers to the form in which the contents can be expressed in tangible forms, such as contracts, letters, data messages (including telegrams, telex, faxes, electronic data exchange and emails, etc.). ).

The first way to confirm the evidential effect of fax is to ask the other party for cross-examination opinions on fax. If the other party refuses to accept, further inquire whether the fax mark and fax number on the fax belong to the other party. If the other party is noncommittal, evasive, neither admitting nor denying, it can be regarded as admitting the facts stated by one party, but the other party has neither admitted nor denied them. After full explanation and cross-examination by the judges, it is still unclear whether it is positive or negative. According to the second paragraph of Article 8 of the Provisions on Evidence in Civil Procedure,

The second way to confirm the validity of fax evidence is to use other accepted evidence to verify the authenticity of fax itself and its contents.

In addition, you can also check the file record of the fax sent by the telephone of the telecommunications department at a specific time and compare it with the automatic timestamp on the fax. The acquisition of these evidences may need to apply for legal access according to law, and the preservation time of archives records in telecommunications departments also needs attention.

If the fax is confirmed to be valid, you must bear the corresponding responsibility!

Briefly describe how to book a hotel through a travel agency

Scheduling is a combination of planning and scheduling. It is a job category in travel agencies that arranges reception plans for tour groups and individual travelers, counts relevant information, and undertakes tourism service procurement and business scheduling related to reception. English name OP(OPERATOR) [Edit this paragraph] Dispatching core, cost leadership and quality control are the two cores of dispatching positions.

1. cost leadership-master the cost of travel agencies; It is necessary to negotiate reception fees with hotels, restaurants, tourist convoys and cooperative agencies that receive tourist teams. Therefore, a good dispatcher must give consideration to both cost control and team operation effect, that is, he must work out a route that can control the cost to the lowest in different trips on the premise of ensuring the team has good operation effect. In the tourist season, it is very important for travel agencies to get very tight rooms and meals on their own.

2. Quality control means not only carefully arranging the travel plan of the team, but also monitoring the whole journey of the received travel team. Because tour guides travel with a group, the only way to contact with travel agencies is to plan and adjust. Travel agencies track and understand the activities of travel teams through plans, and adjust the services of tour guides, including flexibly responding to unexpected events of tourists during the travel process on behalf of travel agencies. Therefore, Ji Diao is the behind-the-scenes manipulator of a trip.

In terms of quality control, small and medium-sized travel agencies need high-level dispatched personnel for general control. Integrating tourism resources, packaging tourism products and positioning the market all need to be completed. Planning and adjustment are keen tools in the market, and it is necessary to understand the psychology of tourists, have the awareness of distribution, have the ability to develop products, and so on.

In the specific process of organizing a group, the planning and adjustment of a position should be proficient in business, the situation of the team's tourist destination, the strength of the reception unit, ticket operation and so on. [Edit this paragraph] Quality

There are five other qualities.

First, the sense of responsibility. A good plan will worry tour guides and travel agencies;

Second, the work is planned. If you need to apply for a visa a few days in advance for outbound travel, you should establish an early warning mechanism for yourself;

Third, master the negotiation skills with cooperative institutions and hotels;

Fourth, have risk and legal awareness, and know all about tourism-related laws and regulations;

5. Market awareness. This is generally lacking in the current adjustment.

Although the division of labor of the head office is fine, it requires a strong market awareness in formulating routes, developing new products and purchasing. It is necessary to understand the changes in the tourism market, tourist destinations and the strength of local reception units; Grasp the cost and quotation of each line in time according to the season, ensure the reliability, feasibility and accuracy of external quotation, and constantly innovate the work.

At present, it is difficult to find high-level and high-quality dispatched talents. On the one hand, it is because the threshold of tourism professionals is low and they lack cultural quality and experience. On the other hand, after the division of labor is refined, scheduling is only a skilled assembly line operation, and few people really meet the requirements without caring about other business work. In reality, some small travel agencies combine tour guide, outreach and planning. Such a large workload will make them psychologically unbalanced.

Dispatch is the general schedule, commander-in-chief and general design of the travel agency to complete the ground connection and implement the package tour plan. It can be said that "everything is under control", with strong professionalism, autonomy and flexibility, rather than a simple and repetitive technical labor. Dispatching positions are in urgent need of high-quality and high-level talents. An excellent tour guide or outreach staff can directly bring benefits to travel agencies, and the value of dispatched personnel is equally important. Whether the hero behind the scenes is excellent or not is an important factor in the operation of travel agencies. [Edit this paragraph] process

Schedule workflow:

I. Quotation:

Arrange the route according to the other party's inquiry and provide the corresponding price information (quotation) with the quotation sheet;

Second, the planned login:

After receiving the written forecast plan of the tour agency, record the group number, number of people, nationality, arrival/departure time and other related information in the team dynamics table of the month. In case of oral prediction by the other party, the other party must be required to make up the plan in writing, or our confirmation letter should be stamped with the special seal of the other party's business and signed by the manager, and returned as confirmation;

Third, prepare the team dynamic table:

Prepare the reception plan, and register the special requirements such as the number of people, the number of escorts, arrival and departure flights (cars), time, hotels, restaurants, scenic spots, ground pick-up agencies, time and place for picking up the group one by one in the team dynamic table;

Four. Scheduled transmission:

Send the plan to all relevant units and implement them one by one.

1. room use: according to the number and requirements of the team, fax the reservation plan to the agreement hotel or the designated hotel and ask the other party to confirm it in writing. If there is any change in the number of people, change it in time, fax it to the appointed hotel or the designated hotel, and ask the other party to confirm in writing; If the hotel can't receive it, it should inform the tour group in time and adjust to the same hotel after approval.

2. Car use: arrange car use according to the number of people and requirements, fax the car reservation plan to the agreed team, and ask the other party to confirm it in writing. If there is any change, change it in time and fax it to the agreed team, and ask the other party to confirm it in writing.

3. Dining: According to the number and requirements of the team, send the reservation plan to the restaurant by fax or telephone. If there is any change, change it in time, fax it to the restaurant and ask the other party to confirm it in writing.

4. Ground agency: Fax the team reception notice to the appointed ground agency and ask the other party for written confirmation. If there is any change, make the change in time, fax it to the appointed agency and ask the other party to confirm it in writing.

5. Return transportation: carefully implement and check the plan, issue a booking notice to the ticket seller, indicating the group number, number of people, flight (train number), ticket use time, ticket type and ticket quantity, which shall be signed by the agent. If there is any change, inform the ticketing staff in time.

Verb (short for verb) Plan confirmation:

After the implementation is completed one by one (or at the same time), prepare the reception confirmation, affix the confirmation seal and fax it to the tour group to confirm the reception.

Compilation of budgetary estimate of intransitive verbs;

Prepare the team's budget evaluation form. Indicate the pay-as-you-go fees and purposes. Send it to the finance manager for review, fill in the loan slip, submit it to the department manager for review and signature together with the budget slip, and then submit it to the general manager for signature, and then go to the finance department to get the loan with the budget slip, reception plan and loan slip.

Seven, issued a plan:

Prepare the reception plan and its attachments. The dispatcher signs and affixes the special seal for team planning. Inform the tour guide to collect the plan and accessories. Attachments include: the list provided to the agreement unit, the company statement stamped with the operation seal, the accompanying report filled out by the tour guide, the quality feedback form filled out by the tourists (accompanying them all the way), and the cash to be paid in cash. Tickets are counted face to face and signed by the tour guide.

Viii. Preparation for settlement:

Fill in the company team statement, and affix the special seal for company finance after review. Fax the statement to the tour group for collection before the team arrives.

Nine, reimbursement:

At the end of the team trip, inform the tour guide to report to the department dispatcher in time with the reception plan, accompanying report, quality feedback sheet and original bill. The dispatcher carefully examines the accompanying report filled out by the tour guide, and based on this, fills in the tour fee summary table and final statement, which are submitted to the department manager for review and signature, and then submitted to the finance department for review and signature, and then submitted to the finance department for reimbursement.

I. Quotation:

Arrange the route according to the other party's inquiry and provide the corresponding price information (quotation) with the quotation sheet;

Second, the planned login:

After receiving the written forecast plan of the tour agency, record the group number, number of people, nationality, arrival/departure time and other related information in the team dynamics table of the month. In case of oral prediction by the other party, the other party must be required to make up the plan in writing, or our confirmation letter should be stamped with the special seal of the other party's business and signed by the manager, and returned as confirmation;

Third, prepare the team dynamic table:

Prepare the reception plan, and register the special requirements such as the number of people, the number of escorts, arrival and departure flights (cars), time, hotels, restaurants, scenic spots, ground pick-up agencies, time and place for picking up the group one by one in the team dynamic table;

Four. Scheduled transmission:

Send the plan to all relevant units and implement them one by one.

1. room use: according to the number and requirements of the team, fax the reservation plan to the agreement hotel or the designated hotel and ask the other party to confirm it in writing. If there is any change in the number of people, change it in time, fax it to the appointed hotel or the designated hotel, and ask the other party to confirm in writing; If the hotel can't receive it, it should inform the tour group in time and adjust to the same hotel after approval.

2. Car use: arrange car use according to the number of people and requirements, fax the car reservation plan to the agreed team, and ask the other party to confirm it in writing. If there is any change, change it in time and fax it to the agreed team, and ask the other party to confirm it in writing.

3. Dining: According to the number and requirements of the team, send the reservation plan to the restaurant by fax or telephone. If there is any change, change it in time, fax it to the restaurant and ask the other party to confirm it in writing.

4. Ground agency: Fax the team reception notice to the appointed ground agency and ask the other party for written confirmation. If there is any change, make the change in time, fax it to the appointed agency and ask the other party to confirm it in writing.

5. Return transportation: carefully implement and check the plan, issue a booking notice to the ticket seller, indicating the group number, number of people, flight (train number), ticket use time, ticket type and ticket quantity, which shall be signed by the agent. If there is any change, inform the ticketing staff in time.

Verb (short for verb) Plan confirmation:

After the implementation is completed one by one (or at the same time), prepare the reception confirmation, affix the confirmation seal and fax it to the tour group to confirm the reception.

Compilation of budgetary estimate of intransitive verbs;

Prepare the team's budget evaluation form. Indicate the pay-as-you-go fees and purposes. Send it to the finance manager for review, fill in the loan slip, submit it to the department manager for review and signature together with the budget slip, and then submit it to the general manager for signature, and then go to the finance department to get the loan with the budget slip, reception plan and loan slip.

Seven, issued a plan:

Prepare the reception plan and its attachments. The dispatcher signs and affixes the special seal for team planning. Inform the tour guide to collect the plan and accessories. Attachments include: the list provided to the agreement unit, the company statement stamped with the operation seal, the accompanying report filled out by the tour guide, the quality feedback form filled out by the tourists (accompanying them all the way), and the cash to be paid in cash. Tickets are counted face to face and signed by the tour guide.

Viii. Preparation for settlement:

Fill in the company team statement, and affix the special seal for company finance after review. Fax the statement to the tour group for collection before the team arrives.

Nine, reimbursement:

At the end of the team trip, inform the tour guide to report to the department dispatcher in time with the reception plan, accompanying report, quality feedback sheet and original bill. The dispatcher carefully examines the accompanying report filled out by the tour guide, and based on this, fills in the tour fee summary table and final statement, which are submitted to the department manager for review and signature, and then submitted to the finance department for review and signature, and then submitted to the finance department for reimbursement.

Third, reduce the cost of dispatching inquiries.

Arranging a trip is always inseparable from ticket purchase, car rental and other links. It will be much more convenient to query this information through the internet, because only one piece of information can be obtained by telephone at a time. On the Internet, you can check all the information about ticketing and car rental, and you can put the information you need urgently on the Internet so that ticketing companies and car rental companies can contact you conveniently.

Fourth, reduce the cost of information feedback.

In the past, when a group ended, the tour group would not feed back the tourists' suggestions to the ground agency, because it would increase the communication cost. Now you can fax tourists' suggestions directly to the ground agency through online members, and the cost can be ignored.

How does a travel agency sign a group room with a hotel to make a reservation? Book a room at the hotel to see if it is prepaid or cash, or you can help book a room through Bilove Travel's website.

How does the hotel reply to the booking fax sent by the travel agency? You should have a travel agency agreement. The fax of the travel agency will indicate the room type, the number of rooms, the number of nights to stay and the contact information. You just need to check whether it meets the policy of your hotel, and then tell the other party the payment method, the contact information of the hotel, and sign and seal it.

Join hands with Ruijie International Travel Service, and the world is at your feet.

Tourism in Huangshi, Hubei, Ruijie shares your worries.

After booking a room from the hotel, the travel agency paid all the money and asked the hotel for an invoice. The hotel said there was no receipt. Are there any invoices that will affect travel agencies or hotels? Yes, hotels, tax evasion. For travel agencies, it is impossible to make accounts without the basis of transactions.

How can a travel agency book a hotel to get a lower price? As a travel agency, there are only six ways to get a lower hotel price:

1, depending on the interpersonal relationship. If the travel agency owner is a relative of the hotel leader, OK!

2. If the travel agency is under the jurisdiction of the hotel and belongs to a three-level enterprise, everything is OK!

3, take the form of private rooms, that is, buy out a certain number of rooms in the hotel in advance, or book late. The premise of this is to pay the hotel fee in advance. As for your room, it has nothing to do with the hotel. What you earn is your own, and what you lose is your own.

4. If the travel agency has a large team, try to arrange hotels and get the lowest price through booking. Everything is fine!

5. Strong comprehensive consumption capacity. If the travel agency has a strong comprehensive consumption capacity in the hotel, including catering consumption, entertainment consumption, room consumption, meeting room consumption and so on. You can also get a lower discount.

6. The travel agency has many meeting orders. If the travel agency receives many meetings every year, there will be a lot of booking and catering expenses, then talk to the hotel, everything is ok!

In short, there is no other way for travel agencies to get the lowest price of hotels than the above methods. If a travel agency has no personnel relationship, no reservation, no consumption, and wants to get the lowest price, it is basically similar to an idiot's dream. Even if the cooperation agreement is signed, even if the reputation is good, it is useless. Hotels are not charitable organizations. In addition to human relations, they have to rely on their own strength to speak.

There is no need to argue with the hotel. It's useless to think about strategy and tactics and win. Everything depends on "quantity |" to speak!

There are two travel agencies, A and B. A delivers 65,438+000 rooms to the hotel every year, and B delivers 65,438+0000 rooms to the hotel every year. Do you think the hotel is out of its mind and can give travel agency A the lowest price?

Does the purchase order have legal effect? If both parties sign, and the purchase order does not violate relevant laws and regulations, it is an expression of the true meaning of the buyer and the seller, and it has legal effect.

Collect the slogan of hotel marketing department, strive to revitalize Yiranju,

United and forge ahead, * * * create brilliance together.

Does the hotel contract have legal benefits? As long as it does not violate the provisions of Article 52 of the Contract Law, hotel contracts generally have legal effect;

Article 52 of the Contract Law A contract is invalid under any of the following circumstances:

(1) One party enters into a contract by means of fraud or coercion, which harms the interests of the state;

(2) Malicious collusion that harms the interests of the state, the collective or a third party;

(3) Covering up illegal purposes in a legal form;

(4) damaging the public interest;

(5) Violating the mandatory provisions of laws and administrative regulations.

Does the online store transfer have legal effect? First of all, we should know the definition of contract assignment: it refers to the change of the subject of contract legal relationship. According to the different contents of transfer, contract transfer includes three types: transfer of contract rights, transfer of contract obligations and general transfer of contract rights and obligations. The contract can be assigned in whole or in part. Different types of contract transfer have different conditions, procedures and effects.

The contract transfer shall be governed by Articles 79, 80, 81, 82, 83, 84, 85, 86, 87, 88 and 89 of the People's Republic of China (PRC) Contract Law (hereinafter referred to as the Contract Law). The contract transfer must meet the conditions and requirements stipulated by law before it can take effect, otherwise it will be invalid.

Among them, Article 85 of General Principles of Civil Law of People's Republic of China (PRC): A contract is an agreement between the parties to establish, change and terminate a civil relationship. The online shop transfer contract refers to the agreement between the parties to set up an online shop to transfer civil relations. The online shop transfer contract belongs to the sales contract stipulated in the contract law, and the online shop is a legal "thing". Taking it as the subject matter of the contract conforms to the provisions of the contract law and does not violate the mandatory provisions of other laws, so such transfer contracts are legal and effective. Other types of contracts (such as online store lease contracts, etc.). ) are also legal and valid.

It can be seen that the transfer contract we signed when transferring the online store is protected by law and has legal effect. In order to protect the legitimate rights and interests of online shop buyers and sellers, it is necessary for Yibaidian officials to sign a transfer contract.