Traditional Culture Encyclopedia - Hotel accommodation - Comment immediately. Can you protect my privacy?

Comment immediately. Can you protect my privacy?

澎湃 Chief commentator Li Qinyu

On July 1 day, Ms. Yang from Benxi, Liaoning Province, while playing with the smart speaker in the hotel room, found that the camera above captured many private videos of the guests. Ms. Yang said that this smart speaker has a caring mode, capturing six or seven videos of herself and her friends walking around the room, and there are many private videos of strangers below.

According to Baidu, there are two kinds of smart small screens, one is the ordinary user version and the other is the hotel version. The ordinary user version of the "care assistant" function is to help users care for the elderly and children in different places or through smart screen cameras at home. The implication is that the responsibility belongs to the hotel, but what Baidu can't avoid is how to supervise the ordinary user version from being illegally used in hotels and guesthouses.

Even if the hotel uses the right product, can the consumer's personal privacy information in the room be absolutely safe? When consumers stay in hotels, the biggest concern is not only the "peeping" of cameras, but also the "eavesdropping" of sounds. Intelligent robots represented by a small degree will inevitably collect and recognize speech if they want to interact with human AI.

According to the data, Xiao Di participated in almost all key services of the hotel, from broadcasting information, room equipment control, room service to audio-visual entertainment functions. Even if the hotel version removes the camera, it is still possible to obtain a lot of private information of the user, including the customer's voice records, living habits and so on. After the consumer leaves, whether the hotel resets the equipment in time and clears the user's usage records is directly related to the privacy and safety of the consumer.

This may be a double-edged sword in the information age. On the one hand, the wide application of smart home appliances does bring convenience to life scenes such as families and hotels. On the other hand, it also brings a series of risks to personal privacy protection.

At this year's session of the National People's Congress, Xie Ziqing, a representative of the National People's Congress, suggested establishing and improving the privacy protection system for smart home appliances. "Residence is the place of daily life for individuals and families, and it is the most cherished privacy space for human beings. Personal voice, image, video and other data in the residence are the most sensitive personal privacy information. The privacy of users is easily collected, distributed, mined and utilized when using smart home appliances, which leads to a series of problems. "

Xie Ziqing believes that the relevant departments should formulate the privacy protection principles of smart home appliances according to the Personal Information Protection Law and other laws and ethics, and implement the privacy protection principles of smart home appliances such as exclusive use, minimum necessity, transparent function, default refusal, self-established authority and special protection for children.

Back to this incident, although Baidu said that if a small product is in standby or non-wake-up state, it will never automatically collect and identify the audio and video information of users and their surroundings, but whether the information collected by the product in wake-up state is safe enough and whether it will be used in places that should not be used will still make users worry.

Of course, the privacy protection of smart home appliances is not only a problem that Baidu needs to consider, but also requires relevant legal departments, industry associations and consumer protection agencies to formulate rules and clarify boundaries. In any case, a new generation of smart products must not be a hidden danger of a new generation revealing privacy.