Traditional Culture Encyclopedia - Hotel accommodation - Do you agree that merchants don't order Christmas Eve packages?
Do you agree that merchants don't order Christmas Eve packages?
Judging from the exposed short video, there are two reasons why customers refuse to order the set meal:
1. The dishes in the set meal can't be finished;
2. The package contains alcohol, the woman is allergic to alcohol, and her husband needs to drive.
From this point of view, it seems that the reason why customers refuse to order a set meal is justified and reasonable enough, which also triggered the anger and criticism of netizens:
Expose this business; This business is forced to buy and sell; This is the store bullying customers; ..... But after reading this report and some corresponding comments, I just feel very noisy, unintelligible, and even ridiculous for a moment.
There is nothing wrong with this customer refusing to order a set meal in the incident. Whether it is based on economic or safety and health awareness, it is understandable to refuse to order a set meal, but this does not mean that the business is wrong.
Many times, both sides in an event are not necessarily right, but the other side must be wrong.
What's wrong with merchants asking customers to order a set meal? What is a businessman?
As the name implies, it is a businessman. Merchants provide services, and customers have to pay for this service. This sentence is a bit rough, but the reason is no problem. Merchants can't be service industries, so everything is completely customer-oriented. This sentence is a slogan, of course, it can also be used as the direction of business progress, but in the end, we must recognize the fact that even if we take customers as the main body, its essence is to make profits.
Of course, when it comes to this, some people may question it, because businesses will be accused of making profits.
In this regard, I would like to ask, if the business does not make money, why should it be run? Even if the customer is God, then God should let other people who are not God live. In other words, if you are asked not to earn money to go to work, can you promise?
So we first need to reach the first knowledge: the profit of the business is right.
It has been suggested that merchants and customers are natural enemies.
For this sentence, I can't say right or wrong, I can only agree with half.
Why?
There is a simple reason. It is said that merchants and customers are "right" because merchants want to make as much profit as possible and customers want to get as much benefit as possible. The intersection of "profit" and "profit" is the contradiction between merchants and customers. Based on their own perspectives, they don't think they are wrong. Therefore, based on their respective positions, it is easy to push possible contradictions or mistakes to the other side.
This is where I agree that this sentence is half right, but I don't think this view is completely correct, because I think merchants and customers are interdependent and interdependent, and it can even be said that merchants and customers should be natural "partners". Because without customers, businesses can't make a profit, and without businesses, the needs of some customers are difficult to obtain.
Because there is a contradictory space between the two, so, in order to better "cooperation", the relevant departments have formulated many measures, but no matter what kind of measures, their purpose is to better carry out this "cooperation". What "cooperation"? Merchants can get good profits, and customers can also get good benefits.
From this, we can draw a second understanding: it is not wrong for merchants to make profits and customers to get benefits. There may be contradictions in cooperation, but it is not necessarily right or wrong.
Of course, the second * * * knowledge also needs to be limited, such as improper business methods, or selling fake and shoddy goods, providing inferior services, or providing services that do not meet its value, which is naturally the fault of the merchants.
However, what is wrong with merchants asking customers to order a set meal on Christmas Eve?
Some netizens said that this kind of behavior is "strong buying and selling". I feel a little "radical" and also suspected of "labeling". Merchants just say that they need a set meal in the store, not that they won't let you go without spending, or force you to spend. How can they "buy and sell"?
Obviously, this is just the business content and restrictions of merchants on customers. For customers, this is a multiple-choice question. Accept it and you can spend it. If you don't accept it, you don't have to spend it.
If there is a question of choice, you can also allow the other party to refuse. How can you buy and sell?
Maybe some netizens are not convinced when they see this, so I can only say that you are either "empathetic" or "too self".
In fact, this phenomenon is very common in real life. The hotel price from Monday to Thursday will be lower than that from Friday to Sunday, because the weekend is the peak of the hotel. Some restaurants have additional requirements, such as the minimum consumption of booths in bars, for example, some western restaurants require neat clothes, for example, cinemas are not allowed to bring drinks, for example, Huimin Hotel refuses to bring some food. ...
These are some requirements of merchants for customers, or a multiple-choice question, because you don't have to choose, for example, hotels will be more expensive on weekends, you can choose not to stay in hotels on weekends, or lower the accommodation standards; For example, some restaurants have corresponding restrictions, so you can't go to that restaurant. ...
There is nothing wrong with the other party's request, and there is nothing wrong with your refusal. This is an equal relationship. But once this equality is destroyed, whose fault do you think it is? You can't really think of yourself as an existence above each other just because there is a "consumer is God". If so, what is the pursuit of equality?
Don't think that spending money is superior to others. They are all the same person. You spend money and the other party also provides "services", which is just an equal transaction.
Do as you would be done by. We may all lack a little understanding. Many times, when I encounter something, I often think of a problem. What will happen to us if we stand in other people's shoes?
Perhaps this is the result, many things that would have caused disputes have finally changed their positions, and they have figured it out and looked down, avoiding making themselves angry and avoiding things that are more affected by emotions.
In this case, it is actually like this.
Christmas Eve, a holiday in the west, whether we should celebrate it is another question, which is not discussed here, but it is undeniable that every holiday is the peak period of some businesses, and even for some businesses, they are waiting for those profit periods for one year.
Far away, my family lives by the sea. Every summer, the peak period is the business peak of seaside farmhouse music and fisherman music. The cost will naturally be much higher then. Why? Because apart from that time, there are basically no people at ordinary times. For another example, there is a night market in Jinzhou, which lives around Jinzhou. That street is really busy in summer, and it is basically empty in the other three seasons. How should those businesses choose?
I have always had a principle that as long as the other party's practice is not excessive, or if I am in the other party's position, I will try my best to give the other party an understanding because they just have different positions.
Because I like reading and writing, and I like drinking coffee, I often spend a day in a coffee shop. Later, the coffee shop was upgraded, and the music bar was added in the evening. It was necessary to order wine after 7: 30, or there was a certain low consumption. I don't think the other party's request is too much. After all, the evening belongs to the music bar, and it doesn't order wine and occupies a seat, which affects the normal operation of the other party.
So from now on, unless I want to drink or especially want to stay there, I will leave before 7: 30. If I choose to stay, I will abide by the rules of the store.
I can question why the music bar orders wine because I don't drink, or because I have to write it alone and question the low consumption of the booth.
All I can do is whether I can accept the rules of this store, go on and leave.
In fact, this is the same as ordinary shopping. Instead of attacking the actual value of some "luxury goods", it is better to discuss whether you can accept their prices. If you can accept them, you can buy them. If you can't accept it, you can choose not to buy it or buy it from his home. How can you be angry?
At the same time, I need to add that I like the Internet very much, but it is by no means today's Internet. It brings us great convenience, but it seems that some people regard it as an outlet of "junk mood", and everyone can speak freely in the network. This is the advantage of network, and it is this advantage that makes today's network different.
In this disliked network, I gradually learned the ability of "hearing its name for a long time". I can even feel the differences between people, the differences between people and the complexity of human nature, but I am not everyone, and everyone is not me. What will happen to the others inside? Whether it is "getting out of the mud without dyeing" or "blending after listening" may always be a question that we should think deeply.
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