Warm-hearted service in winter, the new function of "sending cars to your door" of EVCARD was launched.

The cold wave since winter this year has affected most parts of China, and many people's body temperatures have reached a new high. The sudden drop in temperature and cold weather is a new test for mass travel. Stepping into the coldest winter in 60 years, people's demand for bicycles is gradually decreasing, and more and more people choose to travel by car. However, the long journey to pick up the car will make users hesitate. Is it worthwhile to take the time to pick up the car?

EVCARD, the leading brand in the car rental industry, took the lead in attacking, overcoming the "intractable diseases" of car rental in winter. The newly launched "send the car to the door" function effectively solved the user's needs, reduced the time cost of car rental for users, and directly let the staff serve home.

Serve users and listen to their heartfelt needs.

* * * The number of cars is mainly to meet the needs of transportation. It is basically the same as that of private cars during driving operation, and the biggest difference lies in the process of picking up cars. In most cases, the parking spot of the * * * car will be at a certain distance from the user, and the user needs to go there by himself or even use other means of travel. Moreover, when the weather is cold, users move to the car rental point and have to wait for the car to warm up for about ten minutes after starting, which is really inconvenient.

In particular, some car rental users who need to travel are unfamiliar with the surrounding environment when they arrive in a strange city for the first time. Although there are parking outlets in the airport or high-speed railway station, the number of cars is limited. Excessive user demand during peak hours is likely to lead to no car to rent near users. You can also ask the staff to send the rented car to the hotel after arriving at the hotel, which saves the trouble of finding the outlets yourself.

There are also some users who need to load large luggage or other heavy objects, so it is difficult to carry a lot of things to the car rental point. At this time, make an appointment to "send the car to the door", and the car will be sent to the front by a special person, and the luggage will be stored all the time, and then the car will be picked up, saving time, efficiency and money.

After deeply considering the needs of users, EVCARD collected a large amount of data and organized intensive training for front-line employees. After overcoming a number of technical problems, EVCARD successfully launched the "car delivery" service, which perfectly met the service needs of the above special scenes and improved the user experience of the whole process.

Innovative actions have attracted rave reviews.

Since the launch of the "car delivery" service by EVCARD, users only need to click "book car" on the EVCARD car rental APP in advance, then select the "car delivery" button, enter the address and select the model, and then place an order. After the appointment is successful, EVCARD staff will deliver the car to your door on time. After that, this car will only be reserved for users who book cars. After the user arrives, you can complete the car rental procedure on the app, or you can make an appointment to return the car online, and the staff will help you return the car. Not only is the operation simple, but also the contact-free car rental reduces the risk of infection and further improves the safety and convenience of car rental.

Because of this, this service was widely recognized by EVCARD users as soon as it was launched, and many car rental companies immediately launched similar services, which also promoted the service level of the whole industry from the side, and the car rental industry in China also took a solid step towards the international service level.

During the interview, many users described the convenience of this service to reporters. Mr. Li is one of them. He is an employee of a company in Chengdu. "In the past, every time I wanted to rent a car, I had to take several bus stops to get there, and I had to take the bus home after returning the car. It's really inconvenient. Winter is a disaster. Now there is a door-to-door car service. As long as you contact before going to work, you can enjoy the same car service as a private car, which really makes our car much more comfortable. "

Rich in energy, unlimited in the future.

Today, with the rapid development of automobile technology revolution and internet technology revolution, the field of travel is facing century changes. As the leader of domestic car rental industry, EVCARD realizes that service is the foundation of car rental platform, and innovation is the driving force for the vigorous development of enterprises.

EVCARD, as an important part of SAIC's exploration of mobile travel field layout, has always maintained high-quality service quality. The "car delivery" service is the same as EVCARD's usual car service in terms of vehicle selection, and mainly provides rental vehicles or mainstream high-quality new energy vehicles, such as Roewe Ei5, buick VELITE 6 and Roewe ERX5. The average full-charge cruising range is over 250 kilometers. EVCARD strives to make users feel free, safe and secure every time they travel, and provide users with a higher quality and more worry-free one-stop green car rental experience.

Before the arrival of the cold winter, EVCARD launched the function of "delivering cars to the door", relying on mobile Internet technology, the innovative and applied user service was upgraded in an all-round way, and it was brave to seize the opportunity to successfully complete this self-transformation and lead the development of the industry with deep insight into the development of the industry and quality service.

At present, the function of "delivering cars to your door" of EVCARD is first opened in Chengdu and Wuhan, and the services in Nanjing and Guangzhou will be launched soon. In the future, EVCARD will continue to promote the function of "sending cars to your door" on a large scale, so that users can enjoy a convenient and fast car rental experience in every corner of major cities.