Traditional Culture Encyclopedia - Hotel accommodation - Hotel room card handover
Hotel room card handover
Check-out process of general hotels
1, all the luggage is out;
2. Hand in the room card or key at the front desk and tell to check out. According to the law of our country, "hotels should clearly indicate the settlement method of room price and accommodation time in a prominent position in the lobby, or confirm that they have informed the guests of the above information in an appropriate way." Express hotels basically check out at noon 12.
3. The front desk informs the waiter of the Housing Management Department to unsubscribe from the room, make rounds, check for leaks and fill vacancies and report to the front desk;
4. If everything is normal, the deposit will be refunded at the front desk for settlement, and there are items damaged that need compensation.
After receiving your room card, the hotel will adjust the room status in time, arrange the staff to make rounds and clean it to meet the next wave of guests, so returning the card is equivalent to checking out.
Overtime check-out
According to the procedure, when it is time to check out, you should check out or renew your stay in time. If you continue to stay, it will be counted as an hourly room for less than 2 hours, a half-day room for more than 4 hours, and a one-day room for more than 6 hours. However, because many hotel chains have different policies for their members, they can delay the check-out for 2 hours, or call the front desk through the customers who booked on the reservation platform and say that they can delay the check-out for 2 hours if the general room conditions permit.
However, if there are many hotels booked on the same day or the rooms around the tourist season and scenic spots are tight, you must check out with the hotel in time. There is a rest waiting area or business negotiation area in the hotel lobby. You can have some tea and wait for a while.
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