What kind of problems have you encountered during group tours?

Hello, I'm happy to answer your question. As a tourism practitioner, I will speak from the perspective of a tour guide.

As a tour guide, you can encounter all kinds of problems when leading a group. What a tour guide is most afraid of when leading a group is the physical condition of the guests. I remember that in the summer of one year, I took guests from Xi'an to the itinerary. Meals were not included in the itinerary that night. On the bus, I was told numerous times not to drink iced drinks and eat seafood, because inland guests who came to the beach were not accustomed to eating too much cold food. Sexual things are particularly likely to cause diarrhea. After settling in for the night, a "small group" in the team went out to eat seafood together. They didn't remember what I said in the car at all, and staggered back to the hotel after eating a lousy meal. At about 2 o'clock in the morning, one of the older uncles had severe stomach pain. After I was notified, I called 120 as soon as possible and accompanied him to the hospital for examination. The result was acute gastroenteritis. Looking at my uncle lying on the bed in the ward, I really felt pitiful and irritated. I was the one who suffered the loss for not listening to the tour guide's advice.

In the process of leading a group, some guests always feel that what the tour guide says is a routine, and they are clever and do the opposite. Here I sincerely tell you that the tour guide is the only person you can trust in a strange place! The negative news about tour guides is just an exception. The vast majority of tour guides are very responsible.

Last October, my wife and I signed up online for a five-day tour in Chengdu. Itinerary: 1. Visit Jiuzhaigou and Huanglong from the 21st to the 23rd, and visit the Panda Base and Songfan Ancient City on the way there. 2. One-day trip to Qingcheng Mountain from Dujiangyan on the 24th. 3. One-day trip to Chengdu on the 25th. We encountered several unexpected problems during our five-day trip.

Question 1: My wife and I are both over 70 years old. According to the current policy, tickets to attractions are free of charge. When paying via WeChat, the travel agent Cheng Moumou said to pay the full amount first and then refund it at the end of the first three days of the trip. You have to pay for the four-night accommodation in Qilixiang Hotel in Chengdu yourself, and then pay 1,800 yuan per person. Later, the ticket fee was refunded to 100 yuan per person, and the total ticket price for Jiuzhaigou and Huanglong per person was more than 300 yuan.

Question 2: When I arrived at a hotel in Jiuzhaigou at around 8 pm on the 21st, 37 people in the car were refused check-in. The reason was that the travel agency had not paid for the accommodation, and it was too late to pay now and it was full. Reluctantly, the tour guide led everyone in the car to look for a room, and finally settled in a remote place after 10 o'clock.

Question 3: At about 4 pm on the 22nd, on the way back after swimming in Jiuzhaigou, before checking into Chuanzhu Temple, the tour guide led all the tourists to visit a Tibetan family. They received a warm reception and then promoted a Tibetan handicraft. .

Question 4: After visiting the Huanglong scenic spot on the 23rd, on the way back, we passed by a roadside rest point in Maoxian County. There was a souvenir shop. My wife accidentally fell into the shopping trap of the shop and was forced to pay 10 I bought 125 grams of Panax notoginseng medicinal materials at the price of 1 gram. The matter was successfully resolved by the Sichuan Provincial Price Supervision Bureau. During this period, the store owner was able to get in touch with me through the tour guide and revealed the secret between them.

Question 5: On the way back to Chengdu, the tour guide said that the driver had a hard time driving. Not far ahead was his hometown, where he had a food factory and the yak jerky he produced was very famous in the local area and offered discounts. The price is 100 yuan for two bags. It is recommended that everyone buy it to express gratitude to the driver. Then everyone is asked to raise their hands to register and count the number so that they can contact their families to deliver the goods to the resting point ahead. Due to kindness, most tourists signed up to buy them, and I signed up for two bags. After arriving at the resting point and parking the car, I found that all the tour guides were selling bags of yak jerky wholesale at the same shop window. It's not the driver's family property. What we didn't expect was that after the bus we took arrived in Chengdu City, it stopped and stopped moving. On the grounds that tourists' accommodations were scattered, we were asked to take buses or take taxis to the hotel separately.

In recent years, tourists traveling in group tours have encountered various unpleasant problems. We hope this will attract the attention of relevant departments.

I am happy to answer your question. What problems have you encountered during group tours?

I am a travel enthusiast. I often travel and occasionally travel with group tours temporarily.

Over the years, there is one experience that remains fresh in my memory.

In July 2015, we went to Lijiang for a temporary tour to Tiger Leaping Gorge with a group. When the tour bus arrived at the First Bend of the Yangtze River in the north of Lijiang, the tour guide suddenly announced that we would go to the next scenic spot from the First Bend of the Yangtze River. You need to take a bamboo raft to float down the river at your own expense. Self-financed projects cost 50 yuan per person. Many people are not happy to say that this self-funded project is not clearly stated in the contract. And many people feel that this method is unsafe and refuse to take the bamboo raft. The tour guide ignored everyone's complaints at all, and also claimed that their service had ended here, and the next point was to be received by other staff. If you did not take the bamboo raft, you would have to give up the second half of the tour. Some tourists have no choice but to give up. We finally chose to take a bamboo raft to the next point, but when we arrived at the next point, the same bus and tour guide were waiting for us. The tourists who decided to give up the second half of the trip were also still on the bus. Suddenly, I felt deeply cheated, which was very uncomfortable. In the end, I made the choice. After all, I took a bamboo raft and floated in the river for a while.

Through this incident, it can be seen that some tourism companies in Yunnan did have many problems at that time. After some tourism incidents happened later, they should have been rectified in the end.

The above is my answer to this question, thank you!

Children are six or seven years old.

We do encounter many problems during group tours, but there are also many conveniences brought by group tours.

Question 1: Mixing and matching of non-famous tourist attractions in group tours

Due to the large number of group tours, it is difficult to agree, so most of the group tour itineraries released by travel agencies are non-famous famous scenic spots. Age differences and gender differences mean that some people like famous attractions in the itinerary, while some people like niche attractions to enrich their circle of friends.

Question 2: There are no local delicacies in foreign group tours, and most people eat in local Chinese restaurants

Due to the many uncertainties of group tours, travel agencies have to ensure that everyone can have a smooth meal, and Travel agencies facilitate communication with local Chinese restaurants, but many people want to taste local food and understand the local food culture.

Problem 3: Repeating routes or taking detours is a waste of time

Friends who choose to travel in multi-country groups must know that multi-country tours can range from a week to more than ten days, while those between countries The transportation between countries is by bus. The travel agency connects all the scenic spots into lines and then arranges the route. However, since the straight-line distance does not allow enough time, most scenic spots will have detours or repeated routes.

I am Yuanfang, thank you for answering this question.

In my early travels, I took a lot of group tours and encountered a lot of problems. To sum up, I have the following points:

1. Follow The biggest problem with group tours is the poor food. A table of 10 people is filled with some vegetables and seasonal stir-fries. I won’t talk about the taste. Anyway, it’s just a full meal.

2. The accommodation is not satisfactory, but sometimes if you are lucky, you can live better during the off-season.

3. When traveling with a group, there is always less time for fun than shopping. I once went on a group tour to Sanya. After playing on the beach for two hours, the tour guide dragged me to a rubber factory. The tour guide introduced the product and then preached about how good the product was and told everyone to buy the product. Tour guides who don’t buy the products just scold the tourists with an embarrassed face.

4. When traveling, the tour guide will add self-paid items midway, ranging from a few hundred to thousands, and many people will pay them unconsciously.

Therefore, traveling in a group is a pitfall. Although it has become much better than before in the past few years, traveling in a group is not free. I have also traveled by self-driving in the past few years. I can stay wherever I want and play however I want. This is my personal opinion.

The biggest problem with group travel is the lack of freedom.

I get up on time every morning, have breakfast in a hurry, get in the car, rush to the scenic spots, and then listen to the tour guide’s introduction. It’s okay when there are few people, but I can’t hear anything when there are many people.

I can’t sleep in even if I want to.

After listening to the introduction, I had too little time for free activities. I couldn’t see the places I was interested in. When I was still not finished, I was already urged to get on the bus. I was too embarrassed to get on the bus at night and let a bus full of people wait.

There is no autonomy at all in the arrangement of the route. The tour leader does whatever he says. Although the scenic spots may be arranged well, everyone has different concerns.

The group meals are all standard and there are basically no special dishes. They are all popular. They are tasteless and it is a pity to throw them away.

After traveling with a group, not only did I not feel relaxed, but I felt even more tired. I don’t know whether traveling is relaxing or tortuous.

Therefore, in general, I choose self-guided tours because I don’t want to be restricted. Just leave when you want and stop when you want.

Traveling is for fun, not life-threatening, so why are you so tired?

I hate shopping the most when traveling in a group. Although it is said that shopping is not compulsory when signing up, the tour group will take you to shopping places and stay there for a long time, and people in the scenic spots will make There are many tricks, and then they trick you into buying their things, making you easy to be fooled without knowing it, especially for the elderly group. The elderly people’s ability to distinguish is limited, so it is best to sign up for a pure tour when traveling in a group, regardless of what they say about shopping. It is not mandatory, although the fee is a bit expensive.

What problems did you encounter while traveling with a group?

Let me answer this question

While traveling with a group (my friends and I were all fooled!)

This kind of incident was also exposed .

The first time I signed up for a group trip when I was this old, I was cheated [cover face][cover face]

That was three years ago! We took a group trip with our friends and our children to Lugu Lake in Xichang. The three-day and two-night tour was quite cheap and cost less than 500 yuan at the time!

Now let me talk about some of the not-so-good problems I encountered

1. The food is not ideal (some rice looks like some kind of moldy rice), needless to say the dishes. It’s just so-so, as long as it feels fresh, it can still be swallowed [face covering] That’s the rice! (Of course not all the food looks moldy) But the food is not ideal.

2. There is really a lot of shopping (this can be accepted reluctantly! If you don’t want to buy, you can choose not to sell)

It was one of those trips. During the shopping session, we all encountered clever liars [covering their faces] (that is, the jade seller claiming to be the boss’s son, the prince). It can be said that they are all acting, and the acting is quite realistic! We were defrauded of more than 3,000 yuan, my friend was defrauded of more than 1,000 yuan, and other strangers traveling with us were also deceived by their tricks! I won’t go into details about the specific situation! It’s been so long!

Note (don’t be greedy for small gains)

It was only on the way back that I realized that I might have been cheated! Those who play the role of the boss or the boss’s son or daughter are basically the same routine! Later, I also saw this kind of news on the news about people being deceived, and it was the same kind (exposed)

Note: Sign up for a group tour (keep your glasses sharp and don’t be greedy for petty gains)

The above is my personal experience

There are advantages and disadvantages to traveling in a group:

The advantage of traveling in a group is that it is easier to walk, and you don’t need to worry about trivial matters, the tour guide will arrange them Good; when you go to some scenic spots, you will hear the tour guide’s more professional and humorous explanations, and you will have a deeper understanding of the scenic spots; it is economical, convenient and affordable.

The disadvantage of joining a group is that you are not very free, you cannot do as you please, and you are constrained by the team’s time; when taking some special routes, you need to cooperate with the tour guide to enter the store, and the tour guide will put some pressure on you, but you can understand it. I made it clear when I signed up;