Traditional Culture Encyclopedia - Hotel accommodation - What is the corporate culture of IHG?

What is the corporate culture of IHG?

Marriott has always believed that employees are its greatest asset. Marriott culture is a service experience created by employees in Marriott with practical actions, and its purpose is to serve people.

Starwood: Only by meeting or even exceeding the needs of customers, owners and shareholders can we succeed.

Hyatt: Our goal is to attract and retain new forces to provide quality services. They are innovative, customer-centered and can fully reflect local culture.

Four Seasons: Our property will be more valuable because of its extraordinary design and perfect equipment.

We strictly abide by strict ethics and provide personalized service, which will certainly meet the strict requirements of distinguished guests and cater to their tastes, thus maintaining our lofty position in the world's top luxury hotel institutions.

Hilton: Customers are the life of an enterprise. In order to maintain a high level of customer satisfaction, we constantly listen to and evaluate customers' opinions, and implement a fair system to handle customer complaints and respect consumers' rights in all countries where we are located.

Numerous choices and consistent service.

Sheng Da: The benefits of our hotel come from the guest satisfaction system, which is also the largest and most important system in the hotel industry.

Advanced data and information will measure the quality of products and services.

At the same time, it is also directly related to the satisfaction of the guests with the hotel and whether they will come again.

Holiday Inn Group: Treat customers as friends.

Shangri-La: To provide guests with value-for-money special services and innovative products, so that guests are overjoyed.

Accor: Protecting the future while growing up.

(Positioning as a socially conscious enterprise, fulfilling social and environmental responsibilities)

Boutique International: Comfort and value for money are the best choices provided by Boutique International.