Characteristics of hotel service desk

The standing front desk gives people an intuitive feeling of being respected and enthusiastic, but it is relatively dull.

The hotel front desk makes reservations according to the hotel's business model. Most hotels are still standing. The counter of this kind of hotel is usually higher. In order to take into account the long waiting time of guests, some hotels will adopt the seated type, and the counter of such hotels is relatively low.

There is also a hotel where the guests are standing, but the reception is sitting. The counter in this hotel is also relatively high, with high stools. It's a bit like a bank model, where guests can't tell whether they are sitting outside or standing outside. However, only a few hotels will adopt this method.

Extended content:

1, the design of "sitting on the platform" is closely related to the overall planning of the lobby. It is necessary to consider the habit of guests receiving services in other service places in the lobby, and the setting of rest areas and other areas should be unified.

2. "Sitting at a table" is generally applicable to large leisure resorts, urban resorts or luxury apartment hotels, especially luxury hotels with automatic credit card settlement function.