How to solve the guest's complaint that the rest door of the hotel room was opened by a stranger?

First, it should be handled by the hotel manager, second, it should be called the police, and third, it should be negotiated with strangers.

First, it can be handled by the hotel manager. In many cases, the hotel manager will mobilize the on-site staff to verify the situation and then coordinate the handling.

Secondly, it can be handled in the form of alarm. If a stranger is unwilling to negotiate with the hotel manager, you can arrange an alarm.

Furthermore, you can negotiate with strangers. After all, many times it is no problem to have good communication skills.

Negotiation skills when strangers push open the door of the room;

1. Purpose of investigation.

2. Find the focus of communication.

3. Methods of negotiation.