What does a hotel auditor do?

Hotel auditor is a person with personal quality and ability to carry out audit in the hotel. Hotel classification standards are different, the core of company management is different, and the job content as a hotel auditor is slightly different.

I. The main work of the hotel auditor is as follows:

1, execute the work instructions of the foreman and report the work, and be familiar with the hotel's various charging standards and related collection regulations;

2. Be responsible for reviewing all kinds of bills, bills, detailed list of consumption items and payment orders of each shift handed in by each business site on the same day;

3, review all kinds of bills, debit cards and credit cards, and check with the accounts receivable subsidiary ledger;

4, review all kinds of discounts, procedures are complete;

5. Supervise the cashier to collect business funds from the cashier's coin box;

6. Be responsible for handling all kinds of cards during the shift;

7, audit, statistical performance, commission table;

8. According to the room table at the front desk, check whether the deposit is recorded and sufficient;

9. Spot check the cashier's petty cash;

10, check whether the chess room and nightclub are billed, check the room availability and check the cashier's petty cash;

1 1, inform the front office to prepare for the all-night trial at 3 am;

12. Print audit report, guest room catering and entertainment business day report, VIP consumption day report and discount day report.

Second, the hotel auditor's quality requirements:

1, morality, that is, justice, reliability, loyalty, honesty and prudence;

2. Open-minded, that is, willing to consider different opinions or viewpoints;

3, good at communication, that is, flexible communication with people;

4, good at observation, that is, take the initiative to understand the surrounding environment and activities;

5, perception, that is, can instinctively understand and understand the environment;

6, strong adaptability, that is, easy to adapt to different situations;

7. Perseverance, that is, perseverance to achieve goals;

8, judgment, that is, according to logical reasoning and analysis to draw conclusions in time;

9. Self-reliance means working independently and playing a role in effective communication with others.