Who can help me translate a whole paragraph? Hotel terminology.

Assist the housekeeping manager to implement the policies and procedures of the customer service department promulgated by the hotel authority, and coordinate all matters of the customer service department. 2. Be familiar with the work of various departments of customer service department. 3. Patrol the floor and inside and outside the hotel to ensure that it meets the standards. If problems are found in the on-site demand service, report to the superior in time to prevent the events from getting worse and nip in the bud. 4. Routine check the houses to be sold every day, and ensure the highest occupancy rate and income every day. 5. Visit residents and sick tourists who have lived for a long time and listen to the suggestions of residents. 6. Assist the Housekeeping Manager in handling complaints. 7. Check the correct personal etiquette, discipline, appearance and hygiene of the customer service staff, be polite to the guests and have efficient work performance, and ensure that all employees in the customer service department have excellent manners and conduct. 8. Will check all guest rooms where VIPs are staying, such as whether the gifts given to the guests are complete and correctly placed, and welcome the VIPs on behalf of the hotel management department. 9. Be familiar with the hotel emergency measures to ensure the safety of guests and employees in case of accidents. 10. Handling accidents or emergencies. 1 1. Handle the lost and damaged goods of the guests. 12. Deal with fighting, gambling, alcoholism and pornography, supervise and manage the operation behavior of guest service personnel, and ensure compliance with hotel rules and regulations. 13. Handling theft and robbery reported by tourists and security guards. 14. Determined to fulfill the requirements and commitments of the guests, and try our best to meet the reasonable requirements of various guests. 15. Assist other departments to handle or arrange some special matters. 16. Assist to deal with the problems caused by the payment method of the guests. 17. the assist front desk reception bank handles the event that the guest whose bill exceeds the limit is unable to pay for the goods and fails to pay the bill.