Speech by outstanding staff of ktv annual meeting

Speech by outstanding staff of ktv annual meeting

KTV is a place to provide karaoke audio-visual equipment and solfeggio space. How do excellent employees speak at KTV annual meeting? Next, I will share with you the speeches made by outstanding staff of ktv annual meeting, hoping to help you!

Speech by Excellent Staff at ktv Annual Meeting 1: Leaders and colleagues:

Hello everyone!

I am xx, and here, we are all lucky to get together. What is the theme of my speech? Workers are the most glorious? Thank KTV for giving me this opportunity, because all the achievements made since the establishment of XXKTV are the crystallization of the hard work of every employee of XXKTV, so I praise the labor and the laborers, who are the most glorious.

I remember when I was in primary school, my teacher taught a song called "The Most Glorious Worker". Which sentence do you like best? Where is the happy life? Create by labor? At that time I simply understood labor as? Work? Weekly labor class only. Several years later, when I grew up to be one of the tens of thousands of laborers in Qian Qian, I deeply realized the taste of life. Labor is hard, labor is sweat, laughter, bitterness, sweetness, dedication and happiness. Where there is work, there is gain. How much effort you make for your life, how much fruit life will give you in return, and how much happiness and happiness you will have, as well as for enterprises.

Every time XX goes up a step, there is a new progress, thus forming today's landscape. These are all the sweat of managers at all levels and grassroots employees in XX. Every employee of KTV takes his work very seriously and ensures that his work satisfies every customer. It is with these excellent workers that the hotel can go to the present. Only with the joint efforts of all our KTV employees and the help of those who help themselves, can we move on. Hands are used for labor, and labor helps us create a happy life. Many people struggle, forge ahead and create with all their strength in obscurity. Although they have no magnificent feats and prominent positions, they also enjoy the happiness and happiness brought by labor, even enrichment, because happiness is not only related to material things! Workers are glorious and happy. As a member of XX, we have a deeper understanding!

Our life is because of the existence of workers, who give themselves selflessly, and everything will be beautiful! There is no distinction between high and low occupation, but no matter what line we are in, I believe that everyone loves the job we have now as much as I do, serving others, serving the society, being happy every day, being an ordinary me and being a capable me, so as to adapt to the society, show ourselves, be truly attractive and be happy with me. Thank you.

Speech by excellent staff of ktv Annual Meeting II: Leaders, staff and friends.

Good afternoon everyone! Drums burst and firecrackers rang. On the occasion of traditional Chinese festivals? On the occasion of the Spring Festival, we gather together to bid farewell to the old and welcome the new, celebrate the Spring Festival and talk about a better future. Winter goes and spring comes, and the Spring Festival is coming. Here, on behalf of all the management staff of Hengda Hotel and myself, I would like to express my heartfelt thanks and cordial greetings to all the staff who have devoted themselves to the development of the hotel in the past year. Everyone has worked hard! Thank you! At the same time, to all hotel employees and their families, to all managers and employees who are still struggling in Evergrande Hotel! I wish you all success in your work, good health, happy life and all the best in the new year! 20 10 years is a severe test for the tourism and hotel industry. The international financial crisis that began to spread in 2009 and the expansion of inflation in the last six months of 20 10 have made the operation of star-rated hotels experience an unprecedented severe test. As a member of the hotel industry, we have also experienced this difficult course. In order to meet the challenge, we put forward the basic idea of "20 10" at the working meeting at the beginning of the year, demanding that we should do every job well and complete every task in a down-to-earth manner with more full enthusiasm in the new year. While constantly improving yourself, we should also recognize the situation, define the goals, integrate the team and strive to create better results. Over the past year, under the correct guidance of the company's leaders, the hotel has worked hard with one heart and one mind, which has made our store's management work run in an orderly manner and achieved good results. * * * The realized operating income is about XXXX million yuan, and the realized profit is about XXX million yuan.

At this moment, it is necessary to review and summarize the work, achievements, experience and shortcomings of the past year, foster strengths and avoid weaknesses, and strive to make progress in order to achieve better results in 20 1 1 year.

First, based on Wu Xuan, do a good job based on Wu Xuan. As the only four-star tourist hotel in XXX, serving XX is our job, and we have been carrying out all kinds of work with this as the core. Whether it is to receive meetings held in the county or various activities held by XXX, we are very serious in providing services. 20 10, we are tightly surrounded? Do a good job in Wu Xuan service? This core task is to carry out all kinds of work, conscientiously complete all kinds of reception tasks, and do a good job in the logistics support of the county party Committee and county government.

Over the past year, we have received many large-scale meetings, such as XX county people's congress and CPPCC meeting, XXXXX reception, XXXXXX and XXXXX meeting, XXXXXX meeting in the whole city and annual meeting of enterprises and institutions. We all attach great importance to it and hold a special meeting according to the reception specifications. In line with the principle of ensuring thoughtful service, safety and reliability, and ensuring the satisfaction of delegates, we have arranged various agendas in advance. Doing all the preparations for the reception ensured the smooth progress of the meeting and successfully completed the reception task many times, which won wide acclaim from the leaders attending the meeting. Due to the good implementation of the reception work, many large-scale meetings of XXX have come here, which has brought considerable economic and social benefits to the hotel. Second, keep pace with the times, enhance development, the hotel highlights changes, keep pace with the times, and enhance development. The hotel leadership team takes the lead in setting an example, organizing and guiding managers and employees at all levels to seriously study hotel knowledge, such as inviting experts to the hotel for daily training through the Municipal Tourism Bureau. Combined with the actual situation of hotel operation, management and service, keep pace with the times, improve the quality and change the concept. Surviving in the wave of market competition has made the whole hotel field highlight gratifying changes. It is mainly manifested in the environmental sanitation in all districts of the hotel and the positive mental state of employees. Our general meeting and small meeting repeatedly stressed that managers and employees should have a sense of urgency, self-motivation and self-cultivation? Energetic? . Hotel management service is not high-tech, and there is no profound knowledge.

The key is people's subjective initiative, people's mental state, loyalty and dedication to hotels, and understanding and application of the true meaning of management and service.

Each department also encourages and guides experts to broaden their horizons, learn and forge ahead, and unite and cooperate by organizing various training exchanges for employees. In the process of completing hotel management indicators, management objectives and reception tasks, realize your own value and feel the joy of life. In some large-scale reception activities, under the example of department heads, department foremen and their employees work overtime and work hard. Although they are very tired, they always keep high spirits, which adds luster to the hotel's window image.

Third, pay close attention to management, promote efficiency and pay close attention to management. At the beginning of the year, the hotel was established? Constantly improve the economic benefits of the hotel and strive to achieve business objectives? Target. Efficiency is the top priority of our hotel management. Only when efficiency is improved can we carry out other work. In 20 10, we will do our best to do all kinds of business, especially the three revenue growth points of room, catering and KTV, and make every effort to promote the business performance to a new high.

Fourth, strict management and team building. Strict management and team building have always been one of the important tasks of our restaurant. 20 10 we will continue to strengthen team building and strive to build a strong team from the following aspects.

1. Pay close attention to system management and enhance the team image.

2. Strengthen staff training and improve service quality.

3. with what? An Sheng gave birth? For the content, do a good job of security.

Five, to reduce consumption as the core, do a good job of maintenance to reduce consumption as the core.

1. Promote throughout the hotel. Six conventional management laws? In order to improve the work efficiency of hotel staff and reduce internal friction. On the basis of implementing the original management regulations of the hotel and various departments, the hotel decided to propose to all employees again? Six conventional management laws? Requirements. That is, regular classification, sorting, cleaning, maintenance, standardization and education.

2. Emergency maintenance: Seven comrades in the engineering department are responsible for the maintenance of equipment and facilities in various departments of the hotel, often working hard to repair a part until late at night, sometimes staying up all night. At the same time, they make reasonable arrangements for their work, such as overhauling the hotel heating equipment in advance before winter, transforming the hotel distribution box and replacing the watt-hour meter.

3. Procurement control

In the work, the purchasing department strives to save expenses and reduce costs, actively visits the market consulting merchants, strives to shop around, insists on comparing quality with the same price, and strictly controls the quality of incoming goods. Adhere to the principle of system, and any procurement plan with large expenditure must be approved by the leaders in advance. Do a good job in cost budget and control the expenditure of procurement expenses.

4.20 10, especially since the second half of this year, the prices of edible oil, wine, sugar, rice flour, vegetables and fruits and other livelihood foods have risen in turn.

Under the pressure of inflation, the purchasing cost of all kinds of raw materials and materials in hotels keeps increasing, and the operating cost suddenly rises. To this end, the hotel set up a price evaluation team to adjust the price and room rate of wedding banquet and a la carte menu in time, and ensure the gross profit margin and average room rate before ensuring the satisfaction of guests.

Six, lean as the principle, lean as the principle to do a good job in personnel work.

1. Reasonable staffing: According to the spirit of the hotel's regular administrative meeting and the principle of lean and efficient employment, on the basis of the staffing of the whole store at the beginning of the year, hotel leaders came forward to coordinate with relevant departments and asked all departments to carry out scientific staffing and post-based staffing.

2. Personnel recruitment: according to the needs of hotel operation, control personnel expenses and adjust personnel structure. Through newspaper recruitment and online recruitment, * * * plans to recruit 100 people.

Vii. Existing problems 1. Sometimes the quality of products is not stable enough, the service is slow, and the development of local specialties is not enough, so it is impossible to innovate with the times. 2. The mobility of staff is large, the service quality is unstable, the restaurant consciousness is weak from time to time, and complaints from guests occur from time to time, which is far from four-star hotels. 3. The implementation of rules and regulations is not firm enough, and there is a phenomenon of arbitrariness and care. Failure to truly reward diligence and punish laziness. The management system needs to be further improved and refined.

4. High cost

Management expenses and non-operating expenses are still high, and there is still room for reducing costs. Need to further strengthen cost accounting, saving expenses and increasing efficiency. By reviewing and summarizing the work of the hotel throughout the year, we encourage and spur the whole store to enhance self-confidence, cheer up, carry forward achievements and rectify problems. Formulate the management objectives, business indicators and work plans for the new year, and guide the comprehensive development and concrete implementation of the work of hotels and departments in 20 1 1.

Eight. Main Work in 2065438 +0 1 year Task Target 20 1 1 year Work

It is planned to realize operating income of XXXX billion yuan and net profit of XXXX billion yuan.

Other economic indicators: the room occupancy rate is 70%? 80%, the average house price is more than XXX yuan/room, and the gross profit margin of catering is controlled at 45%-50%; The booking rate of restaurants and KTV will strive to reach more than 80%.

20 1 1 is another year of hotel development, a crucial year to face new challenges and open up a new situation. In the new year, we should practice the hotel's internal strength and strive for XXX international hotel brand! Under the new market situation, to? Product, sales, innovation, cost? Regarding policies, we should comprehensively improve product quality, increase sales, strictly control costs, improve economic benefits, innovate systems, innovate products, innovate marketing methods, and firmly grasp innovation? This eternal theme of hotel development will further realize the leap of hotel quality. Improve product quality.

Finally, I wish our hotel a bright future. I wish you all a smooth new year's work, good health, happy family and a happy New Year! Thank you!

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