Traditional Culture Encyclopedia - Hotel franchise - What is the grade of a three-star hotel?

What is the grade of a three-star hotel?

Three-star hotels use the number and color of stars to indicate the level of tourist hotels. The stars are divided into five grades, namely, one star, two stars, three stars, four stars and five stars. The higher the star rating, the higher the level of tourist hotels.

Hotels above three stars require full-time baggage handlers, special luggage carts, 18 hours to provide luggage service for guests, and small luggage storage places; Provide credit card settlement service, at least 30 rooms for rent, no less than 16 TV channels, 24-hour hot water and drinking water, free tea or coffee.

Decoration, furniture and standard room area: the interior decoration is good and beautiful, with dressing table or writing desk, wardrobe and clothes rack, cushioned bed, chair or simple sofa, bedside cabinet, desk lamp, bedside lamp and other supporting furniture. Indoor carpets, or wooden floors, indoor lighting and good lighting destinations. The indoor area is spacious.

Samsung hotel service project

/kloc-set up a doorman to receive guests in 0/6 hours, with full-time bellboy and special luggage, set up a room for guests to carry luggage in 24 hours, set up signs in Chinese and English in the small luggage storage room, set up reception, inquiry, reservation and checkout in different regions, and have staff to provide services in 24 hours. Provide message service, simple and quick checkout service, complete room reservation and catering service reservation system, accept domestic and international room reservations in time, and have a safe for valuables jointly opened by staff and guests every month.

The hotel has a manager on duty to receive guests 24 hours a day, and a lobby manager 18 hours a day to serve in the front office, providing tracing services and booking and arranging taxi services for customers. The front desk provides hotel service publicity materials, hotel price lists, traffic maps of China and Britain, and sells tourist traffic maps of various countries. Introduction of major tourist attractions in this city and the whole country, timetables of airplanes and railways, China Daily and China Tourism News.