The front desk of the hotel charges less room charge. Do guests have to pay when they leave the hotel?

Hello, what you want to ask is that the hotel front desk charges less. Do guests need to pay at the front desk when they leave the hotel? The hotel front desk charges a lower room rate. Guests must pay at the front desk when they leave the hotel. The hotel opened the wrong room type, and the front desk undercharged it, so it needs to be returned by the front desk. Because the loss is caused by the work error of the front desk, the front desk should bear this responsibility. The reception area of the front desk representative hall; Later, they were generally referred to as receptionists.