Traditional Culture Encyclopedia - Hotel franchise - What is the significance and function of banquet design and service skills?
What is the significance and function of banquet design and service skills?
2. To meet people's social needs, political, economic, cultural, artistic, ethnic and other aspects of communication should be carried out in certain forms, and banquet, as a high-standard gathering form, is also a good social form. In a pleasant dining environment, the guests and the host talk freely, and the theme banquet becomes a bridge of friendship and a medium for transmitting information.
3. An important symbol of hotel service and management level. Theme banquet is a high-standard gathering form, which is more complicated in form and content than ordinary catering. Therefore, the level of organization, design, service and management of banquet is a direct reflection of the management level of a hotel. Careful design, strict organization and excellent service are the key to the success of the banquet, and also the display of the hotel management level and service level. When choosing a hotel to hold a theme banquet, people will comprehensively consider the strength and characteristics of different hotels in banquet service management, and try to choose a hotel with rich business experience and characteristics to ensure the complete success of the banquet.
4. Theme banquet revenue is an important part of hotel revenue. Theme banquet is the most profitable service item in the whole catering department, especially in some hotels with high grade, large scale and high reputation, and the profitability of the banquet is considerable. Therefore, many hotels attach great importance to the development, design, promotion and sales of theme banquet products, aiming at obtaining more economic benefits by holding banquets.
5. It will promote the cultivation of hotel talents and the innovation of products and services. The systematization, standardization and flexibility of theme banquet service put forward higher requirements for staff. Every theme banquet service is a skill upgrade and experience accumulation, which can make banquet service and management personnel constantly improve themselves and challenge themselves. At the same time, different theme banquets have different requirements on the variety, environment and service of dishes. Only by constantly adjusting and innovating according to the needs of guests can banquet staff win the recognition and satisfaction of guests. For example, a five-star hotel in Pudong, Shanghai, set up a wedding banquet service department to plan a beautiful wedding banquet for young friends according to market demand. In addition, a "wedding exhibition hall" has been set up in a corner of the hotel. On the one hand, the "humanized" service and powerful marketing offensive of the hotel wedding banquet service department won the recognition and satisfaction of the guests, on the other hand, it also promoted the cultivation of hotel talents and the innovation of products and services.
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