Hello, I'm the cashier in the hotel. I swiped the pre-authorization of credit card. Now the guest has checked out. male

Hello, credit card guarantee is a reservation method, not a payment method, so you still need to pay the room rate at the front desk when you arrive at the hotel. When you check in, you need to pay a deposit at the front desk of the hotel as a deposit during your stay. When you actually check out, the front desk will calculate all the check-in fees. Please pay the check-in fee by cash or bank card, and then check out. The pre-authorization and check-in deposit generated at the time of booking will be thawed and cancelled within about 5- 15 working days.