Traditional Culture Encyclopedia - Hotel franchise - Is there any way to reduce hotel management costs?
Is there any way to reduce hotel management costs?
Hotel personnel management costs mainly face these main problems:
1. Hotel employees are highly mobile, with frequent staff turnover.
2. The hotel faces the problems of difficulty in recruiting workers and scarcity of labor.
3. The hotel has high requirements for service standards, which increases the recruitment threshold and also faces the pressure of personnel management.
In hotel management, the most typical cases are these:
1. In the peak season of the hotel, in case of holidays or full reservations, there may be "congestion" between check-in guests and check-out guests. Attendants are busy checking in, checking out and cleaning, and there is no way to serve and meet the needs of guests in time.
2, the work is cumbersome, only mechanical operation, causing people's rebellious psychology, and the service is difficult to reach the designated position;
3, high labor costs, high mobility, and difficulty in recruiting workers (a new generation of young people do not fall in love with night shifts; Service consciousness is not strong. ).
4. The hotel can't be static. It needs to focus on innovation and provide differentiated and personalized services for its guests. Otherwise, the guest satisfaction will not be improved, and the hotel's online favorable rate will never go up.
To reduce management costs, improve staff's work efficiency and improve guests' approval rate, hotels are in urgent need of reform, both in management mode and in seeking innovation and reform.
Service robots are produced to adapt to this change in hotels. There are several service robots on the market now, among which the hotel service robot developed and produced by Robid Technology Co., Ltd. is dedicated to providing services for hotels. Robid hotel robots can provide independent and intelligent services from the perspective of hotel managers and guests.
Robid's hotel service robot Luo Xiao can do three things in the hotel:
The first aspect is to deliver goods to tenants. For example, if there are few items such as slippers and towels in the guest room, the tenant will call the front desk. I used to need a special waiter to deliver it. Now, as long as the corresponding items are put into the storage compartment of the robot Luo Xiao, Luo Xiao can deliver them to the tenants. When the guests take away the things, the robot will go back to work by itself.
The second aspect is guiding and consulting services for guests. After the guests check in, they just need to tell the robot the room number Luo Xiao is going to, and Luo Xiao can directly guide the guests to the room.
With Robid hotel service robot, these complicated tasks of delivering things and guiding guests can be completed by robots, and staff can also get rid of complex and simple tasks and better serve guests.
Robid is committed to intelligent hotel services. On the one hand, hotel service robots can help hotels reduce labor costs and management costs, improve work efficiency, and enhance guests' stay satisfaction. On the other hand, Robid hotel service robot can provide more secure, safer and more convenient intelligent services for guests and create a safe stay environment for guests.
The third aspect is the promotion of hotels. Luo Xiao, a robot, can interact with people, entertain and help hotels do activities to attract customers. Lobid hotel service robot is the only robot with a big screen, which can be used for hotel publicity activities and public security, and can also be sold and rented as advertising space, bringing benefits to the hotel.
Lobid Technology deeply understands the pain points in hotel management and service, and the urgent need for reform and innovation, and is committed to providing more intelligent services for hotels, trying to help hotels solve existing problems and provide better services for guests.
Robide hotel service robot
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