Traditional Culture Encyclopedia - Hotel franchise - What is the star rating of Windham Hotel?
What is the star rating of Windham Hotel?
Windham Hotel is an international five-star luxury hotel chain headquartered in Pacipani, New Jersey, USA. It operates 65,438+05 brand in 68 countries on six continents, with nearly 7,440 hotels and more than 638,300 rooms.
Most top hotels and resorts in Windham are located in a unique geographical environment. The Supreme Hotel in Windham also has conference venues, banquet halls, entertainment and conference facilities, and all the Supreme Hotels and Resorts in Windham provide Internet access.
Five-star hotel evaluation criteria?
1. What are the overall basic requirements of the hotel?
1. The functions of the hotel are reasonably divided, and the facilities are convenient and safe to use. ?
2. The indoor and outdoor decoration of the hotel is high-grade, and luxury materials are selected for construction and decoration. ?
3. The graphic symbols of hotel public information meet the standard of LB/AT00 1. ?
4. There is a central air conditioning system. ?
5. A background sound system. ?
6. There is a computer management system suitable for five-star hotels. ?
Second, the basic requirements of the hotel reception hall?
1. The reception hall is spacious, luxuriously decorated and well lit. ?
2. There is a general service desk suitable for the hotel scale and five-star. The main service desk is marked in Chinese and English, and the reception, inquiry and checkout are set up in different sections, and the staff is on duty 24 hours a day. ?
3./kloc-provide message service, one-time ordinary bill settlement service, credit card service and foreign currency exchange service for 0/8 hours. ?
4. The front desk provides hotel service publicity materials, hotel price lists, Chinese and English traffic maps of the city, national tourist traffic maps, introductions of tourist attractions in the city and the whole country, timetables of various means of transportation, newspapers and magazines, etc. ?
5. It can directly accept domestic and international 8-hour room reservation, and is equipped with a safe that the hotel and guests can open at the same time, a doorman, a full-time bellboy, a duty manager and a lobby manager. ?
6. Set up a guest lounge in the non-business area, provide in-store tracing service and arrange taxi service, and set up ramps and wheelchairs for disabled people in the lobby and main public areas. ?
7. It can provide services in at least two foreign languages (English is the necessary language), the switchboard can provide services in at least three foreign languages (English is the necessary language), and all instructions and services are expressed in at least two languages: Chinese and English.
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