Traditional Culture Encyclopedia - Hotel franchise - How to refund the hotel deposit?

How to refund the hotel deposit?

The check-out process of general hotels is as follows:

(1) All luggage is taken out.

(2) hand in the room card or key at the front desk and tell them to check out. According to the law of our country, "the hotel should clearly indicate the room price and the settlement method of accommodation time in a prominent position in the lobby, or confirm that the above information has been informed to the guests in an appropriate way." Express hotels basically check out at 12 noon.

(3) The front desk tells the waiter of the Housing Department to cancel the reservation, and makes rounds to check the missing items and report them to the front desk.

(4) if everything is normal, the deposit refund at the front desk will be settled, and there are items that need to be compensated for damage.

Note:

If the consumer ordered the hotel online, the hotel deposit will be refunded to the bank card bound by the consumer within 1 to 3 working days.

if the consumer does not use the bank card to pay the deposit, the deposit will arrive on the same day. Consumers need to take the actual arrival time as the standard. When staying in the hotel, the hotel needs consumers to pay the deposit in cash or by credit card. After paying the deposit, the front desk staff will issue invoices or receipts for the consumers.