At present, will the development of smart hotels affect the career of front office employees?

Intelligence is not only in the hotel industry, but also in the banking and accounting industries. I read on the news that the bank removed many counters and replaced them with self-service machines. The influence of intelligence is not only the hotel front desk, but also all industries have more or less influence. There is a future hotel in Hangzhou, an unmanned hotel in Alibaba. From check-in to check-out, there is no one, all machines. Once we specially sent someone to stay in this hotel for an experience. According to sharing, the intelligence of the whole hotel is really shocking, and it also makes people feel very novel, but during the check-in, I always feel a little less human. At present, some hotel front desk self-service has been intelligent. You asked if there was any influence, there must be. If you are unemployed, there should be some in the future, but in a short time, every hotel in the whole industry cannot be intelligent. Individuals need not worry about replacing work with intelligence for the time being.

Before, I accompanied the leaders to visit Jiangxi Huopai Intelligent Factory, specializing in intelligent hotel upgrade. Their hotel orders are rarely upgraded at the front desk, and the unit price and maintenance cost of autonomous check-in machines and food delivery robots are very expensive. Hotels generally retain front desk service personnel, focusing on smart room upgrade, smart lighting, intelligent curtain, smart TV, smart air conditioning and so on. , will bring intelligent and convenient check-in experience to guests, and there is no need to worry about the influence of intelligence on the career of front desk staff for a long time to come.