What if the merchant refuses to change the check-in date of Meituan Hotel?

Meituan platform makes a complaint and calls the consumer hotline 123 15.

In the case that Meituan merchants refuse to change the hotel check-in date, consumers can directly choose to make a complaint on Meituan platform setting page, submit a voucher for free cancellation, or chat information when the two parties contact. If the platform complaint cannot be handled, you can call the consumer hotline 123 15, and ask the official to intervene to solve it.

When booking a hotel using Meituan platform, you need to check whether the hotel can cancel the free check-in, and negotiate with the merchant when changing the check-in date to explain the specific reasons. If negotiation is not possible, you can also choose a refund.