How to complain about Shanghai Ruisi International Hotel?

Hotels in this area dialed the hotline 12345.

12345 is a service hotline jointly opened by Shanghai Civil Affairs Bureau, Industrial and Commercial Bureau, Quality Supervision Bureau, Fire Bureau and Tourism Bureau. Citizens can call this number to complain about hotel problems. If you live in a large hotel chain, you usually have your own customer service number. You can call this number to reflect your problem and the hotel will send someone to deal with it.