How should hotel service personnel provide services for vulnerable groups such as the elderly and the disabled?

First of all, the most important thing is the waiter's mentality, and the skill is secondary. First of all, it is most important to change the mentality of employees, not to discriminate and feel the same.

Second, prepare a wheelchair; A crutch; Hand in some simple sign language;

These are passive if you want to take the initiative; Organize employees to go to nursing homes, orphanages, schools for deaf children, etc. Participate in some social welfare; Contact with non-profit organizations such as foundations and become volunteer units. Or train one or two volunteers;