What are the terms in the tourism industry?

1 Direct customers: tourists who contact customers directly without going through any intermediate links or coming directly to their door are direct customers.

Individual tourists: This is not only a term used by travel agencies, but also a term often used by hotels, guesthouses, tourist restaurants, and tourist attractions to distinguish travel groups, usually for tourists with less than 10 people.

2 Peer: This is not a term in the tourism industry, it is a conventional saying. The so-called "travelers are enemies" has been used for a long time, and it can also be found in modern dictionaries: it refers to the same industry. . This word has nothing to do with ground transportation; ground transportation means: "local reception by travel agencies." For example: the manager of a travel agency said: Our business is mainly ground transportation, which means that we only provide local tourist reception and do not organize groups. .

3 Group formation: This is a business activity of a travel agency: it is an amateur activity of organizing tourists to travel from point A to point B or point C. We organize groups.

4 Expansion? This is a project undertaken by a certain enterprise, not necessarily a travel agency. For example, our enterprise development activities will start in April this year. Travel agencies sometimes participate in business development operations.

5 Dedicated line: If a travel agency says it provides a dedicated line, does that mean there is only one line? A travel agency may assign a certain department or individual to specialize in operating a certain line during a certain period. We call this: dedicated line operation. When advertising, "XXXX line dedicated line" may appear. According to my more than 20 years of travel experience, there is no A travel agency only operates one route. There is no such travel agency in China.