What should I do if I get injured while staying in a hotel?

Legal analysis: When a customer is injured, hotel staff should call the emergency hotline as soon as possible. They should put the customer's safety first and actively accompany the customer for treatment. On the premise that both parties negotiate to resolve the problem and make adjustments, the hotel can be exempted from litigation costs, and the amount of compensation can also be appropriately reduced with the consent of both parties. After negotiation and settlement, both parties reach a consensus on the compensation plan, and the customer must sign a liability release form to prevent subsequent problems from occurring.

Legal basis: Article 1198 of the "People's Republic of China and Civil Code" Hotels, shopping malls, banks, stations, airports, stadiums, entertainment venues and other business premises, public If operators, managers of ** places or organizers of mass activities fail to fulfill their safety guarantee obligations and cause harm to others, they shall bear tort liability. If damage is caused to others due to the behavior of a third party, the third party shall bear tort liability; if the operator, manager or organizer fails to fulfill the safety guarantee obligations, the third party shall bear corresponding supplementary liability. After the operator, manager or organizer assumes supplementary liability, it may recover compensation from the third party.