How does the hotel train the delivery staff?

The hotel trains the food delivery staff in terms of dress, appearance, pace and hygiene.

Training content:

Clear expression, smiling, amiable, dignified and generous.

Comb your hair neatly, don't put on thick hair oil, and your hairstyle should be exquisite and beautiful. Don't cover your eyebrows in front and don't wear a collar in the back. Don't grow sideburns or beards.

Wear the required tooling, wash it, match the buttons, don't roll up your sleeves, and wear the work number plate (worn on your left chest).

Shoes and socks should be neat, wear designated shoes at the wine bar, keep the work shoes clean and bright every day, and keep the socks not short at the corners of pants.

Do "four diligence", that is, wash your hands, take a bath, have a haircut and shave frequently; Wash clothes frequently; Cut your nails often.

Don't eat raw onions, garlic and other strong-smelling foods before class.

The steps of the food delivery staff should be light and steady, the stride should not be too big, they should be natural and generous, and their eyes should look straight ahead.

The delivery man should not rush past with the guests. When they have to pass the guests because of work needs, they should apologize politely, nod their heads when they meet the guests, and say polite words such as "good morning" and "hello".

Walking in the hotel, usually on the right side (not in the middle), try to keep walking in a straight line.

The vegetable delivery staff should do three things lightly: speak lightly, walk lightly and operate lightly.

Train the pallet specifications and procedures of vegetable distribution department.