Traditional Culture Encyclopedia - Hotel franchise - Wenzhou women do full-body SPA, and male employees mistakenly enter private rooms to claim 50,000 yuan. What do you think of this matter?
Wenzhou women do full-body SPA, and male employees mistakenly enter private rooms to claim 50,000 yuan. What do you think of this matter?
Review things.
This happened in Wenzhou, Zhejiang. Ms. Shi, 28 years old, is a female white-collar worker in Wenzhou. Female white-collar workers are usually busy at work and will go to the pedicure shop to relax after work. Ms. Shi went to the private room of Luoyang Avenue in Rui 'an Yunhui Lidu Foot Bath Shop, ready to relax in a spa. When I often do spas, I know that I have to take a shower before doing spas.
Ms. Shi took off her upper body clothes in the private room when her mobile phone rang. Ms. Shi picked up her mobile phone and answered the phone. It's already halfway through. The door of the private room was open, and Ms. Shi was naked. I glanced at it and it turned out to be a young waiter. Ms. Shi was completely shocked. There is nothing in her hand to cover her body except her mobile phone. Ms. Shi's private parts have been unobstructed. The waiter bowed his head wisely and couldn't get out at once. But this lady is not going to stop there. She can't accept that her private parts are seen by strange men. So after finishing the spa, communicate with the manager of the foot bath shop immediately.
Ms. Shi said that this experience had a great influence on her life. Even if she dreams of such a scene, she can't sleep well, and even won't wake up in the middle of the night, feeling that strange men are staring at her everywhere. Now she is still single and unmarried. If this gets around, will anyone marry themselves?
If this gets out, what will the future boyfriend think of himself? This incident has had a great impact on his reputation. I hope the foot bath shop can give a reasonable explanation, and it is best to compensate for economic disputes.
Foot bath shop responded to this.
Pay attention to this response, the male waiter is only 2 1 year old, and it is not intentional. Miss Shi didn't lose much, but she was disturbed at most. The waiter is so much younger than him, how can he take advantage? This response is too perfunctory.
Miss Shi asked the media for help. Ms. Shi's inner pain has not subsided, and now she is very angry to hear such a perfunctory response. The mediator contacted the manager of the foot bath shop, and the manager showed the mediator the surveillance video of the day. As can be seen from the surveillance camera in the store, the waiter went to Miss Shi's private room with tea. He paused for a moment, then knocked on the door three times. There was no response in the room, so he pushed through the door. Generally speaking, the waiter's process is very standardized and there is no out-of-line behavior.
The alliance came back before the waiter knocked on the door. After seeing the embarrassing scene, the waiter is also very smart. The whole process from opening the door to closing the door only takes three seconds at most. In other words, the service only looked at Miss Shi for one second at most, and there was no other idea at all.
The manager of the foot bath shop said that since things have happened, it is meaningless to dwell on the past. Foot bath shops should mend after the sheep is dead, and strengthen the training of employees to avoid such things. At the same time, they will compensate their customers accordingly and make two free suggestions. However, Miss Shi thinks that this kind of compensation is too small and the amount is too low, and asks the foot bath shop to give 50,000 yuan as compensation for liquor shock.
Miss Shi's behavior is close to extortion, and this matter is not the unilateral responsibility of the foot bath shop. The waiter just looked at Miss Shi and asked for 50,000 yuan. And at that time, Ms. Shi's spring scenery was only the first half, which cost 50 thousand, which was a bit much. The two sides have not reached an agreement, and Ms. Shi wants to show her attitude. The foot bath shop thinks that it is not one person's fault and can compensate, but there is no need to pay so much money.
Personal point of view
I think it is true that both of them are at fault, but in this case, the waiter seems to be at fault whether he pushed the door or not. The waiter pushed the door just to bring a glass of water to the customer. If you don't send this glass of water, you will probably be complained that the service is not in place. However, when I pushed the door and brought this glass of water, I saw a girl who was suddenly released in spring.
Without a perfect victim, Ms. Shi took a bath outside and left the door open. This has never happened before. I can only say that I hope she can learn from this incident. It is also because she is too vigilant to take a bath in public places without locking the door. Finally, Ms. Shi said that she just wanted a sincere attitude. Will the public believe this statement? The store sincerely apologizes, but does not give corresponding compensation. Will she close the shop?
I don't know who is right or wrong in this matter. I think we can give corresponding compensation, but there is no need to give 50 thousand yuan, which is much more real.
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