Holiday Inn Macau Reservation Instructions

Hotel fees include government tax and service charge.

Hotel prices are settled in cash.

All booking procedures are subject to the hotel's reply and confirmation.

All hotels are pre-sold, and payment must be made before check-in.

Some prices are calculated according to working days and are not applicable to holidays and the eve of holidays.

Refunds can be made under any circumstances, including hotels. After all reservations are confirmed by our company, all reservations must be guaranteed and cannot be changed, cancelled or refunded.

Prices are subject to change without prior notice. Step 1: After choosing a suitable hotel, make a reservation by telephone, online or fax, and report the guest's name, room type and check-in date.

Step 2: After receiving your reservation information, we will confirm it within one hour.

Step 3: After receiving our confirmation, the guest only needs to give the guest's name at the hotel front desk.

Step 4: You need to bring an adult ID card when you check in and pay a certain deposit. 1. Hotel rooms are generally reserved until 6 pm on the same day, and may be reserved until 5 pm on holidays;

2. If the guest is late for other reasons, please call directly to make a reservation after the reservation is successful, which needs to be mentioned in special periods such as exhibitions.

Guarantee or prepay the room rate by credit card.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.

4. Come to your hotel. At this time, you have got the key to the room, so you must keep it safe. If you lose it, you must report it to the hotel front desk as soon as possible to prevent the room from being stolen.

5. Generally, there will be a small safe in the room. You can put your valuables in the safe to prevent them from being lost or stolen.

6, but especially expensive things, it is recommended to carry with you. Especially your own identity documents, you must carry them with you to prevent them from being lost.

7. Every room will have an introduction to the building location of each hotel. In your spare time, you must understand it, master your position and deal with emergencies.

8. Generally, there is something to drink in every room. Everyone must consult well. Usually those drinks in the room, outside calls, etc. There is a charge. Finally, pay attention to the price when checking out to avoid unnecessary misunderstanding. Check-in: You must register with a valid certificate when staying in the hotel. Generally, the hotel will charge a certain deposit for some hotel items that you have consumed or damaged (lost) at the hotel when you check in. When you check out, you will return the money with a deposit slip. The amount of deposit depends on the regulations of each hotel.