Five hotels including Chongqing Hilton have been stripped of their five-star licenses. What conditions must be met to regain their five-star licenses?

Hill Hotel should re-integrate the hotel's internal sanitation and fire safety issues, and reform its service attitude to make it more standardized.

To apply for a five-star license, you must meet the following conditions. The specific conditions are as follows:

First, it must be a provincial or municipal city, and the city must have important tourist attractions. Obviously Chongqing Hilton is satisfied with this, and its license was not revoked for this reason.

Second, the hotel’s internal sanitation and fire safety must be the key points. There are news reports that the licenses of 11 hotels will be revoked recently, and the news shows that it is for this reason, including the Hilton Hotel. I believe that Hilton Hotels will also re-integrate in this regard. After all, Hilton Hotels is an old global chain. The hotel will not lose its five-star license just because of these details.

Second, service attitude and method. Five-star hotels are hotels that generally receive celebrities from all over the world. Therefore, the service attitude and method must be first-class. Five-star hotels have corresponding service chiefs. The service desk staff must have a basic basic English and the ability to handle things flexibly; reception and inquiry are set up in different sections. , checkout, staff are on duty 24 hours a day.

Third, the guest room hygiene and restaurant environment requirements must meet national standards. The guest rooms are luxuriously decorated, with luxurious upholstered beds, desks, wardrobes and hangers, coffee tables, chairs, bedside tables, bedside lamps, table lamps, floor lamps, full-length mirrors, luggage racks and other high-end supporting furniture; the bathroom floor is decorated with luxurious building materials , providing hot and cold water 24 hours a day.

It seems that the country’s requirements for five-star hotels are quite strict, and only such strict requirements can better protect the rights and interests of consumers. I think it’s good to check and test things from time to time, which can play a better supervisory role.