Responsibilities of floor supervisor

In today's society, job responsibilities are becoming more and more important to people. Any job responsibility is a synthesis of responsibility, power and obligation. Use as much power as possible to undertake how many responsibilities, and use as much power and responsibility as possible to complete how many obligations. Any separation will cause problems. How to formulate job responsibilities? The following are the responsibilities of the floor supervisor I arranged for you, for reference only. Let's have a look.

Responsibilities of floor supervisor: 1 1. Assist the floor manager to formulate the target management plan and implementation measures of this floor to ensure the completion of various sales tasks assigned by the company.

2. Assist the floor manager in charge of personnel management, commodity management, sales management, environmental management, service management, site management and customer complaint management of this floor.

3. Assist the floor manager to carry out the management rules and regulations of the company and the floor to ensure the normal operation of all the work on this floor.

4. Assist the floor manager to organize floor work meetings and daily morning meetings and parties, convey the spirit of instructions from superiors, reflect the situation of employees and cabinets, seriously assist the operation manager, implement the daily work content, and correct any irregularities in time.

5. Assist the floor manager to organize and analyze the competitor's market survey, and adjust the business strategy in time according to the competitor's situation.

Requirements:

1, college degree or above.

More than 2.3 years working experience, and working experience in related positions 1 year or more;

3. Have a modern department store management concept and a solid theoretical foundation;

4. Have a systematic understanding and practical experience of department store operation and management mode, and have a deeper understanding of each module of department store operation and management;

5. Familiar with the retail industry and have keen observation on market changes;

6, familiar with the use of office software and related business management software.

7. Strong motivation, communication, coordination, team leadership and strong sense of responsibility.

Floor Supervisor Job Responsibilities 2 Job Title:

The floor supervisor of the food and beverage department is directly superior: assistant to the food and beverage director.

Department:

Directly under the catering department: floor foreman of the catering department.

Scope of work responsibilities:

Responsible for arranging and supervising the work of its employees; Make departmental training plan; Responsible for monthly employee training assessment and performance evaluation.

Work content:

1. Organize the pre-shift meeting of employees every day, check the gfd of employees according to the instructions of superiors, introduce the reservation situation of the day, rush the food on the day, and arrange the work of personnel;

2. Organize employees to prepare before meals, replenish tableware and clean the environment;

3. Accept the work arranged by the manager and assign employees to work hard to complete it;

4. Supervise the staff to serve the guests according to the service procedures to ensure the service level;

5. Arrange employees to do a good job in washing, transporting and keeping linen;

6. Properly handle guest complaints, solve difficult problems of guests, establish good relations with customers, and continuously improve service quality. Strengthen on-site guidance, adhere to front-line command during business hours, find and correct problems in service in time, and report to the manager afterwards;

7, timely check the restaurant equipment, do a good job of maintenance, do a good job of restaurant safety and fire prevention;

8. The supervisor on duty should inquire about the housing situation and the number of rooms to arrive at at 7: 30 pm, before work and at 12: 00 pm, and must record the housing situation of breakfast guests in the duty book.

9, strengthen business learning, familiar with the jurisdiction, operating norms, improve the work order and quality.

Job responsibilities:

1. Have the right to investigate and understand the ideological trends and work progress of employees in this department;

2. Have the right to make training plans for employees every month and assess employees at the end of the month;

3. Have the right to evaluate the performance of employees every month;

4. The right to arrange and supervise the work of employees in the branch;

5. Have the right to approve leave within half a day (4 hours);

6. Have the right to issue trouble tickets to employees who violate discipline.

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