I would like to ask you, is the reception work on the executive floor of the hotel basically the same as that at the front desk, and does it also require three shifts 24 hours a day? Beijing and natio

I would like to ask you, is the reception work on the executive floor of the hotel basically the same as that at the front desk, and does it also require three shifts 24 hours a day? Beijing and national hotel are good. First of all, let me tell you clearly that the basic service flow of the hotel executive floor service staff is basically the same as that of the front desk. The difference between the two can be traced back to the purpose and original intention of setting up the executive floor. The main purpose of setting up the executive floor is to provide guests with service enjoyment different from ordinary guests with high quality and efficiency. This also requires service personnel to pay more attention to the quality service experience brought by detailed service in the general service process. Service personnel on the executive floor must have basic service skills and service awareness. But pay more attention to the requirements of employees in service details and service mentality, especially personalized service innovation. Generally speaking, whether the executive floor needs 24-hour service depends on the customer structure, service level and even the needs of guests.

I don't know whether this hotel is good or not.

Frankly speaking, among the state-owned hotels owned by SASAC, four-star hotels are among the best. In other words, it is a good hotel.

hope this helps

I wish you success!