Traditional Culture Encyclopedia - Hotel franchise - How to manage hotel clothing
How to manage hotel clothing
Hotel tooling management system
In order to strengthen the management of the company's work clothes, ensure that the company's employees dress according to the specified requirements, provide high-quality services to the guests with clean appearance, and establish a good corporate image, this work clothes management system is formulated according to the requirements of standardization and decided by the administrative personnel department.
First, assemble the work clothes.
1, when an employee starts a new job or changes jobs, the department manager will personally lead the employee to the warehouse with the Notice of Trial Work and the Receipt of Training Payment to collect the work clothes and accessories according to the fitting standards, and go through the registration formalities. If there is no suitable spare work clothes, the warehouse will report to the administrative personnel department, and the manufacturer can be notified to make them after approval by the general manager of the company.
2. The department manager should count the personnel list and the number of work clothes accessories. After being signed by the department manager, it shall be reported to the Administration and Personnel Department. After the approval of the general manager of the company, it will be purchased by the warehouse, and the department manager will collect it from the warehouse and distribute it to the employees.
3. When the outsourced work clothes are handed over, if the employees don't fit, the supplier is responsible for modifying them. If there are no special circumstances after the employee receives it, it will generally not be modified. Any unauthorized modification of work clothes is a violation of discipline and should be punished by the parties concerned.
To compensate.
Second, the work clothes production standards
The company's work clothes are formulated in terms of styles, fabrics, specifications and other related details according to the positions, grades and service nature of various departments.
1, according to the stipulated work clothes expense standard, work clothes are made by first-line and second-line staff, technicians and managers above the department level.
2. The production style, material selection and pricing of work clothes are all approved by the company leaders and implemented by the administrative personnel department. Provisions on the management of personnel change, transfer, resignation and dismissal of work clothes.
1, service life of work clothes 1 year, service life of shirts 8 months and service life of leather shoes 6 months.
2. When the front-line service personnel resign, get rid of their names or get fired, all the work clothes issued will be returned to the warehouse. After the warehouse management personnel pass the inspection, they only need to sign the employee resignation registration form and the training payment receipt, and then they can go through the relevant formalities. If the employee fails to return after leaving the company, he shall be compensated at the original price.
3. Second-line staff and managers at all levels do not return their work clothes when they resign, get rid of their names or get fired. For those who have worn it for less than one year, the standard clothing fee will be deducted according to the remaining length of service (40% of the standard clothing fee will be deducted for those who have resigned after working in the company for 8 months); If you don't get new work clothes after wearing them for a year, the original work clothes will be owned by the individual and the clothing fee will be free.
4. Anyone who is determined by the company to adjust the position internally shall return all the first-line clothes and equip the second-line positions with work clothes. Don't return the original work clothes for second-line posts, only wear first-line clothes.
5. Newly-hired front-line service personnel should try to wear spot clothes. If it is not suitable, the department manager will put forward an application opinion and report it to the company leader for approval before making it again.
Fourth, work clothes purchase arrangements
2
1, the company makes two sets of work clothes for employees once a year in winter and summer;
2. Under special circumstances, when it is necessary to buy new work clothes, the demanding department may submit a written application for purchasing work clothes to the administrative personnel department according to the requirements of work clothes;
3. If the new work clothes are obviously unsuitable after distribution, the department shall make statistics within one week from the date of distribution and put forward suggestions for revision, and solve it by itself after one week.
4. When each department distributes clothes, it should register and collect them according to the number of registered formal employees.
5. Work clothes assembly standard, style, quantity and size
(1) Fit standard: company leaders make styles according to the service nature of specific positions.
(2) Quantity: 2 sets of spring and autumn clothes and 2 sets of winter clothes/person.
(3) Size: The contractor shall make work clothes according to the size of employees.
6. Work clothes will change with the seasons:
Summer clothes: May 1 to September 3 1.
Winter clothes: June 1 to April 30th of the following year.
(The details will be notified separately by the administrative personnel department according to the seasonal changes. )
Front-line personnel must wash their work clothes before handing them over to the warehouse for storage in the next season. Before warehousing, the warehouse keeper must check the integrity and damage of the work clothes, and indicate the employee's name, age and service time of the work clothes before entering the warehouse.
Verb (abbreviation of verb) change of work clothes
1, the work clothes of the second-line employees are uniformly washed by the linen room (or warehouse), and the work clothes of the first-line employees are uniformly washed by the laundry room.
2. Employees' work clothes shall not be collected or replaced by others.
3. Work clothes replacement cycle requirements:
Replacement cycle of work clothes: specify different grades, positions and work clothes.
Six, work clothes reported loss processing
1, 70% of the original price shall be compensated if the new work clothes cannot be used within half a year.
2. If the new work clothes cannot be used within one year, 50% of the original price shall be compensated.
3. If the work clothes are lost, compensation shall be made at the original price.
Other unfinished matters shall be reported by the warehouse keeper to the company leader for handling according to the cause and degree of work clothes damage.
7. Employees must dress for work according to regulations. Those who don't dress according to the regulations will be fined 20 yuan, department manager/person-time.
8. Managers of all departments shall inspect and supervise the wearing conditions of employees' work clothes, and punish employees who are disheveled, wear dirty work clothes and affect the company's image according to company regulations.
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