What does a hotel job do?

Hotel posts mainly include receptionist, switchboard operator, business center attendant, doorman, human resource manager, personnel supervisor, wage insurance supervisor, training supervisor, quality control supervisor, floor day shift supervisor, middle shift foreman, foreman, general manager, deputy general manager, assistant general manager, department head, department manager, supervisor, chef, etc.

Hotels are commercial organizations that provide users with safe and comfortable spaces for a short rest or sleep. The hotel industry belongs to the service industry, which mainly sells intangible services rather than tangible products.

Hotel work content

1. Be fully responsible for the operation and management of the hotel and be responsible to the chairman or president.

2. Be responsible for formulating the management policy, development direction and organization of the hotel, perfecting the long-term planning and annual business plan of the hotel, and guiding the implementation.

3. Be responsible for establishing and improving the hotel's internal organizational system, operation mechanism and various rules and regulations. Coordinate the relationship between departments; Examining and approving applications and reports from various departments.

4. Be responsible for studying and mastering the market changes and their development trends, formulating the price system, putting forward the phased work priorities in time, and organizing the implementation.

5. Decide the organizational structure and staffing of the hotel, determine the responsibilities of each department, appoint and remove middle-level managers, and review the hotel's human resources development plan.

6. Examine and approve the internal financial system and distribution plan of the hotel, examine and approve the budget, final accounts, decoration and investment plan of the hotel, and examine and approve important contracts of the hotel.

7. Examine and approve the marketing plan of the hotel, and constantly explore the market.

8. Examine and approve the hotel training plan, and improve the quality and service quality of employees in various departments such as waiters.

9. Create a good hotel image and maintain good relations with people from all walks of life.

10, responsible for the reception of important guests.

1 1, mobilize the employees to work together with Qi Xin to do a good job in democratic management; Care about the life and welfare of employees, constantly improve their working conditions, and do a good job in building corporate culture and spiritual civilization.

12, presided over the weekly meeting of the hotel manager and the office meeting of the general manager.

13. report to the chairman of the board of directors on a regular basis and conscientiously implement the resolutions of the chairman.