What is the daily workflow of the engineering department of a three-star hotel?

Engineering Department Workflow

1. Daily work procedures:

1. Check the daily work report and duty work log of the duty room to understand energy and materials Consumption status. Propose solutions to the situations and problems that appear in the reports and arrange their implementation immediately. Especially for unfinished maintenance orders, the reasons must be identified and dealt with immediately.

2. Check the daily workday reports of each team to understand the operation and maintenance status of each team.

3. Check the air conditioning temperature test records of each test point in the public area.

4. Understand employee attendance status.

5. Arrange specific work tasks for each team on the day.

6. Inspect the dispatching room, power distribution room, refrigeration machine room and other engineering rooms to understand the operation status of the equipment.

7. Participate in daily morning meetings.

8. Check the implementation and progress of daily maintenance and planned maintenance work.

9. Check the supervisor's standards and quality of customer and front-line services.

10. Arrange and complete other temporary tasks assigned by the general manager’s office.

11. Understand the feedback on the day’s maintenance orders and repair reports.

2. Weekly work flow:

1. Participate in the hotel work instruction meeting every Saturday and report on this week’s work situation and next week’s work plan.

2. Determine and improve the weekly work plan as required by the instruction meeting.

3. Hold a regular work meeting for all employees of the department once a week to convey the instructions of the general manager's office, assign the department's work tasks for the week, and evaluate the work of each team.

4. Accept the work instructions issued by the general manager’s office at any time and organize the implementation.

5. Handle cooperation matters related to water, electricity, gas and other relevant units.

6. For major reception tasks and important activities in the hotel, you must personally organize and schedule personnel on duty to ensure nothing goes wrong.

7. Check the implementation of work during the week, summarize and analyze energy consumption, material consumption, daily maintenance, planned maintenance and the operation status of various equipment, identify problems, and propose rectification suggestions.

8. Summarize the implementation of service quality during the week and formulate relevant rectification measures.

9. Pay attention to employees’ ideological conditions and solve their problems in a timely manner.

3. Monthly and annual work flow:

1. Regularly participate in the hotel’s business analysis meetings, marketing analysis meetings, service quality analysis meetings and safety work? Regular meetings.

2. Make arrangements for monthly and quarterly training activities of the organization department.

3. Work with professional supervisors and foremen to formulate annual, quarterly and monthly preventive maintenance plans.

4. Based on the energy maintenance materials and other cost statistics provided by the finance department, analyze the cost composition and formulate corresponding measures.

5. Hold technical quality special meetings for foreman and above staff every month to analyze the situation, solve problems, and arrange work.

6. Prepare the department's annual expense settlement, total water, electricity, gasoline consumption and expenses, maintenance material statistics and settlement, and make a budget for next year's project expenses.