Traditional Culture Encyclopedia - Hotel franchise - Who is in charge of hotel sales?

Who is in charge of hotel sales?

The financial department or front desk department of the hotel.

When a guest checks into the hotel for consumption, the hotel will record the guest's consumption in the system, and print out the bill when the guest checks out, and give it to the guest for verification and payment. Hotel sales staff, responsible for communication and consultation with customers, determine their booking and consumption needs, and provide customers with corresponding quotations and solutions.

Sales staff are not directly responsible for billing, but cooperate with the financial department or the front desk department to ensure that customers' reservations and consumption are correctly recorded and handled.